Advance Auto Parts

4.2
466 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2014 W 15th St in Panama City offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2014 W 15th St, Panama City, FL
32401, United States

Hours

Reviews

4.2
466 reviews
5 stars
268
4 stars
103
3 stars
35
2 stars
20
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for rudeness and unprofessional behavior.

Product Availability

Customers frequently mention issues with product availability and inventory accuracy, leading to frustration when items are not in stock.

Store Environment

The store is noted for being larger and generally well-stocked, but some customers report long wait times and inadequate staffing during busy periods.

Staff Knowledge

While some employees are recognized for their expertise and assistance, others are described as inexperienced or unhelpful.

Pricing

Customers appreciate competitive pricing and occasional discounts, but there are complaints about discrepancies between shelf prices and checkout prices.
  • KR
    Kenneth Ryan
    Aug 12, 2025
    5.0
    This store is larger than most and had what I needed
  • TB
    Trey Buntin
    Aug 7, 2025
    1.0
    The lady working this morning did not know what she was talking about. Iask3d for someone to please help me so I could get the part I was looking for but she was hesitant and kept persisting that she knew what she was talking about when clearly she didn't so pulled out my phone and explained to her and shower her on google how and why. Then I left to go to autozone. Never shopping at this advance again.
  • TP
    Thomas Pate
    Jun 28, 2025
    1.0
    Went to this Advance Auto Part location since the location in Lynn Haven one had one of the batteries for my truck that I needed. I had no issue driving across town for the second battery. When I walked in the store the only employee there at the time was with another customer. I waited my turn and approached the counter, the young man working simply looked at me and said what do you want. No hello welcome to Advance or anything. Simply acted mad I was there and needed a part. I gave him the exact part number of the battery and asked if he did have one. Without looking in the computer he said maybe and walked off. He came back a few a min later asking if I already paid for it. I told him no I need to purchase it. At this time he now asked for the part number again and looked it up in the system. He got the battery and asked if I had the core for exchange. I told him I did and he said ok go get it. Very rude very unprofessional. I got it out of my vehicle and brought it in. He rung me up and handed me the receipt and walked off. He was completely rude the entire time. From now on I will only be dealing with Advance Auto in Lynn Haven. They are always professional and very helpful! Never going to this location again!
  • SB
    S Bercegeay
    Jun 16, 2025
    5.0
    Otis is a great addition to the company! Very professional, friendly, and informative! 10/10 service
  • CH
    Christman Hayes
    Jun 8, 2025
    5.0
    The guy was very helpful, especially even when he was pretty much the only one in the store there was a younger man that was working up there that spent most of his time in the bathroom

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*