Enterprise Rent-A-Car

4.0
370 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Panama City Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Panama City Beach location today.

Location

Enterprise Rent-A-Car
557 Richard Jackson Blvd, Panama City Beach, FL
32407, United States

Hours

Reviews

4.0
370 reviews
5 stars
238
4 stars
32
3 stars
20
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Justin and Jessica, for their friendly and professional service, while others reported rude and unhelpful interactions.

Vehicle Availability

Several customers expressed frustration over reserved vehicles not being available upon arrival, leading to significant inconveniences.

Cleanliness and Maintenance

Feedback indicated issues with vehicle cleanliness and maintenance, with some customers receiving cars that were not in good condition.

Efficiency

While some reviews highlighted quick and efficient service, others noted disorganization and delays in the rental process.

Communication Issues

Customers reported poor communication regarding reservations and vehicle availability, leading to confusion and dissatisfaction.
  • MG
    Marvin Gauthier
    Oct 29, 2025
    4.0
    Very helpful staff.
  • RF
    Rachael Smith FNP
    Oct 20, 2025
    5.0
    I had a great experience with Enterprise! The vehicle was spotless, comfortable, and up to date. Justin was absolutely amazing—friendly, personable, and made the whole process quick and easy. I really appreciated his professionalism and positive attitude. Highly recommend this location and team!
  • RD
    Rachel Douglas
    Oct 2, 2025
    5.0
    Absolutely love Justin! He had excellent customer service and made the whole process fast and easy.
  • MV
    Melina Virdone
    Sep 13, 2025
    1.0
    Very disappointing to rent a car over the phone, get an uber to come pick it up, get a call, miss the call, call them back on the way here simply stay on phone for 15 min on hold because no one picks it up - and get here to find out they had no card available. What a waste of peoples time! What a disorganized company
  • JA
    Jennifer Allen
    Sep 10, 2025
    5.0
    Jessica was great, told me which vehicles I could get for what I wanted to spend and pointed them out so I could take a look to decide. There was several of us in there yet every time someone came in she greeted them without making the current customer feel neglected. She worked very fast and made sure to get everyone in and out quickly. The car was clean, full of gas, and everything else was in order. The only thing I wish they would’ve changed is if they are going to rent a hybrid make sure it’s charged too.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Panama City Beach?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, luxury cars, and vans for flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Panama City Beach?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.