Many customers praised the outstanding customer service, highlighting the staff's friendliness, professionalism, and willingness to address concerns.
Quality of Work
The quality of repairs, especially the FlexArmor roof installations, received high marks, with customers expressing satisfaction with the workmanship and results.
Communication
Several reviews noted excellent communication throughout the repair process, with staff keeping customers informed and addressing questions promptly.
Pricing Transparency
Customers appreciated the honesty regarding costs, with some noting that they were informed of necessary repairs and potential savings during the process.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding delays in communication and dissatisfaction with specific repair outcomes.
PS
Paula Santoro
Oct 29, 2025
5.0
EliteRV in Tampa was a pleasure to work with. Their customer service was outstanding from start to finish. I cannot comment on a completed roof because I had to back out for personal reasons, but I will definitely go back when the time comes. Thank you, Jen and team for your outstanding support and prompt response to all my annoying questions. See you soon.
JT
Joe&Michelle Tschupp
Oct 8, 2025
5.0
Stephanie and the crew at EliteRV took care of our new roof on our 2023 Alliance Paradigm 382RK. We full time so we camped out on the east coast while the new FlexArmor roof was installed this past June.
NS
Neil Scott
Oct 4, 2025
5.0
Went to Elite RV after receiving a quote for roof replacement for my 26-foot travel trailer from a dealer that was over $9000. That was for a TPO membrane replacement and wood repairs due to water penetration. Elite RV inspected, repaired any wood and installed the Lifetime, No Maintenance Flex Armor Roof on my RV for under $7000. I never have to get on the roof again to clean and inspect the seals, as this is a lifetime, transferrable warranty. The staff kept me informed every step of the way and was a pleasure to work with. I highly recommend them for RV service work
RT
Rob Thomas
Aug 6, 2025
5.0
Excellent service.
MM
Melody
Jun 26, 2025
5.0
You will not find a more honest and experienced place to take your RV. We had generator problems that no one could figure out, but they did. Quick, efficient and very affordable. I would drive along way if I had to get my rv there. Happy rving! Melody
Do you work with RV manufacturers/OEM's for recalls or New RV warranties?
As an RV repair facility, EliteRV collaborates with all RV and component manufacturers to support customers with warranty claims and technical assistance.
Do you work with aftermarket/third-party warranties or insurance?
We collaborate with all aftermarket warranty providers to ensure our customers receive high-quality service and RV repairs.
How long have you been in business?
EliteRV has been operating as a DBA of A & M Products LLC since 2009. Our company's history includes aviation services (A) and motorhome repairs (M). We offer a wide range of services, including FlexArmor RV roof repairs.
What types of RVs do you service?
Our RV repair services cover a wide range of vehicles, including class A, B, and C motorhomes, travel trailers, fifth-wheel trailers, super C diesels, teardrop trailers, toy haulers, horse trailers, and specialty RVs and buses.
Can you inspect my RV before I buy it?
We offer pre-purchase RV inspections to identify any issues before you buy. Many customers find that our inspections help them negotiate better prices, often offsetting the cost of the inspection itself.
Can you help with RV upgrades or modifications?
Our service center specializes in RV modifications to enhance comfort and lifestyle. We understand that RV owners prioritize relaxation, nature experiences, and visiting scenic locations, and we tailor our services accordingly.
Do you repair RV appliances (e.g., fridge, air conditioning)?
We repair most RV appliances, including refrigerators and air conditioning units. As one of Florida's certified propane repair centers, we offer comprehensive appliance services.
Do I need to schedule an appointment for service?
Appointments are required for all services. We have a structured process for drop-offs and pick-ups, including photo documentation, to ensure all customer requests and repairs are thoroughly addressed.
Do you work with RV manufacturers and OEMs for recalls or new RV warranties?
EliteRV collaborates with all RV and component manufacturers to support customers with warranty claims and technical assistance.
Can you handle aftermarket or third-party warranties and insurance for RV repairs?
We work with all aftermarket warranty providers to ensure our customers receive high-quality service and RV repairs.
How long has EliteRV been in business?
EliteRV has been operating since 2009 as a DBA of A & M Products LLC, offering a broad range of RV repair services including FlexArmor roof repairs.
What types of RVs does EliteRV service?
We service a wide range including class A, B, and C motorhomes, travel trailers, fifth-wheel trailers, super C diesels, teardrop trailers, toy haulers, horse trailers, and specialty RVs and buses.
Does EliteRV offer pre-purchase RV inspections?
Yes, we perform detailed pre-purchase RV inspections that help identify potential issues and often assist customers in negotiating better prices.
Can EliteRV assist with RV upgrades or modifications?
Our service center specializes in custom RV modifications to enhance comfort and lifestyle, tailored to meet your relaxation and travel needs.
Do you repair RV appliances such as refrigerators and air conditioning units?
Yes, we repair most RV appliances and are one of Florida's certified propane repair centers providing comprehensive appliance service.
Is an appointment required for RV service at EliteRV?
Yes, appointments are required. We have a structured drop-off and pick-up process including photo documentation to ensure quality service.
What are EliteRV's business hours?
We are open Monday to Friday from 7:00 AM to 4:00 PM and closed on weekends and major holidays.
Which nearby places can be useful to visit before or after your RV service at EliteRV in Palmetto, FL?
Nearby you can visit Detwiler's Farm Market for fresh produce, Royal Palm Car Wash or Sun and Suds Car Wash to clean your vehicle, and the Live Training Center if you want to exercise. These spots provide convenient services and amenities around EliteRV's location.