Enterprise Rent-A-Car

3.9
441 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Palm Springs, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Congress Avenue location today.

Location

Enterprise Rent-A-Car
2830 S Congress Ave, Palm Springs, FL
33461, United States

Hours

Reviews

3.9
441 reviews
5 stars
280
4 stars
44
3 stars
16
2 stars
12
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and politeness of staff, particularly mentioning individuals like David, Juan, and Natalie for their exceptional service.

Reservation Issues

Numerous reviews highlighted problems with vehicle availability, including last-minute cancellations and not having reserved cars ready, leading to customer frustration.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported receiving dirty or malfunctioning vehicles.

Overall Experience

While some customers had positive experiences and expressed loyalty to the location, others reported significant dissatisfaction, particularly regarding communication and service quality.
  • MJ
    Marlon Jose
    Nov 7, 2025
    1.0
    This company is the worst, I made a reservation about a month ago, when I go to get my vehicle no vehicle available, so was the point of making a reservation, you just a lost customer and believe me I will tell my family and friends not to rent from enterprise.
  • MP
    Margie Pires
    Nov 6, 2025
    1.0
    We rented a car from this location for an important engagement. The company called and confirmed the reservation twice. When we went to pick up the car we were told “sorry we do not have a car for you the company came and picked up the cars to bring them to the airport, even though we had a confirmed pickup and drop off time and location. We asked them to help us find a car in the area or call the airport and have a car reserved for us there. We were willing to drive to the airport and pick up the car. They told us, and I kid you not, “the airport has no phone”. They would not make any effort to help us. They actually acted like we were in the wrong. They did not give us the customer service number nor their regional office number. Nothing but “sorry we have no cars” if there was a way to give no stars I would.
  • AL
    Alexander De Leon
    Oct 21, 2025
    5.0
    Kadian helped me out on Monday very helpful and polite ! Thank you!
  • KM
    Karen Marie
    Oct 14, 2025
    5.0
    James is very Helpful and I definitely recommend anyone to work with him for their future rentals!
  • YG
    Yamile Garcia
    Oct 11, 2025
    1.0
    I have rented cars with this company for years and was disappointed at this location. I made the reservation 5 days in advance for a very, very important event and on the same day of pick-up, two hours before, they called me to tell me they had no cars available. How is that possible?

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Palm Springs, FL?

Enterprise Rent-A-Car in Palm Springs offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is Enterprise Rent-A-Car located in Palm Springs?

Enterprise Rent-A-Car is located at 2830 S Congress Ave, Palm Springs, FL 33461, USA.