Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal ServiceJoe Hudson's Collision Center
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Joe Hudson's Collision Center
36266-B US Hwy 19 N, Palm Harbor, FL
34684, United States
Hours
Reviews
4.4
138 reviews
5 stars
113
4 stars2
3 stars
3
2 stars
3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Several customers reported poor communication and lack of updates during the repair process, leading to frustration and dissatisfaction.
Quality of Work
While many reviews praised the quality of repairs, there were notable complaints about subpar work, including mismatched paint and incomplete repairs.
Customer Service
Customer service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rude interactions and unprofessional behavior.
Timeliness
There were mixed reviews regarding the timeliness of repairs, with some customers receiving their vehicles ahead of schedule, while others experienced significant delays.
- NNNickJan 2, 20261.0This is the worst place I've gone to get a repair done in the area. I was referred here due to an insurance claim. First my insurance adjuster called Joe Hudson's to set up the claim and I was told they would call me to set up an appointment. After not hearing from Joe Hudson's, I reached out to come in for the worker to take pictures of the damage to my condenser, after which I was told I'd get a call back in a couple days to make an appt. for repair. A week after hearing nothing I called back and was told "we are waiting for you to come back, we need to take more pictures". I had no clue, so I drove back for him to take a couple pictures that he had forgotten to take and after 2 minutes I was "good to go" again, told I'd get a call back the next day to schedule a repair. Again, no call. After calling a third time several days later after not hearing back, I was told everything was actually ready to go and I needed to make the appointment. Now almost 2 weeks later, I drop off my car on Monday and am told "we now need to order the part" and that I would get updates "every Tues/Thurs". I expressed my concern with not having heard back before, to which he doubled down confirming I would get the updates. To no surprise, I hadn't heard a thing, no text updates or phone calls. Throughout the whole process, even after confirming that I would be updated and confirming the phone number. After calling for an update last Friday, I'm told the part has been disassembled and once it arrives will be assembled and good to go. When I called again Monday, I'm told nothing has been disassembled and they had the part, but are waiting to assemble, even though the car has been waiting for a week now. After calling again the following Friday, I'm told it's been done since Tuesday and they had called the incorrect phone number, not the one confirmed. This customer service experience with Joe Hudson's Collision Center has been nothing but bad. No apologies for their errors in miscommunication, or lack of communication as a whole. If you want your repair to take twice as long and get no updates, I guess you've found the place!
- JVJohn VetranoNov 27, 20255.0Had my car repaired at Joe Hudson's Collision on US 19 in Palm Harbor. Would highly recommend them excellent quality of work and excellent customer service they go above and beyond to ensure complete satisfaction.
- JAJamie AllenNov 25, 20255.0They were very helpful and kind.I would recommend taking my vehicle there to have it repaired.Any day of the week.
- SSSteve St.LouisNov 17, 20255.0Professional, friendly and great work! Kept me in the loop along the way and beat all expectations!
- LMLauren Mattix-YancyOct 12, 20255.0Service was great! Destiny and Ron were very kind and helpful! :)
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson's Collision Center restore a brand new vehicle after an accident?
Yes, Joe Hudson's Collision Center uses a state-of-the-art computerized paint mixing system to accurately match your vehicle’s finish and restore it to look like new.
How long does it typically take to repair a vehicle at Joe Hudson's Collision Center?
Repair time depends on the complexity of the damages. Joe Hudson’s Collision Center ensures timely repairs without compromising quality standards.
What payment methods does Joe Hudson's Collision Center accept?
They accept insurance checks, money orders, Visa, MasterCard, American Express, and also support debit card and mobile NFC payments.
How will I know when my vehicle is ready for pickup?
Joe Hudson's Collision Center will call you to inform you once all repairs are inspected and your vehicle is ready to be picked up.
What services does Joe Hudson's Collision Center offer?
They offer collision repair, structural repairs, paint matching technology, paintless dent repair, free estimates, rental car coordination, and insurance claim assistance among others.
What are the operating hours of Joe Hudson's Collision Center in Palm Harbor?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Joe Hudson's Collision Center accessible for wheelchair users?
Yes, the center has wheelchair-accessible entrances, parking, and restrooms.
Are there car rental agencies near Joe Hudson's Collision Center in Palm Harbor?
Yes, Hertz and Dollar Rent a Car are nearby, making it convenient to rent a vehicle while your car is being repaired at Joe Hudson's.
What nearby places can I visit for dining around Joe Hudson's Collision Center?
Nearby restaurants include The Z Spot, Flapjacks, Sunrise Restaurant, Nina's Pizza, and Flap-Jacks Pancake House, great options for meals before or after your visit.
Are there automotive service providers close to Joe Hudson's Collision Center?
Yes, Firestone Complete Auto Care is nearby, offering tire services and automotive parts, which can complement the services provided by Joe Hudson's Collision Center.