Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Palm Beach Gardens.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
9012 Highway A1A ALT, Palm Beach Gardens, FL
33403, United States
Hours
Reviews
4.6
796 reviews
5 stars
678
4 stars
45
3 stars
18
2 stars7
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and providing exceptional service, with specific mentions of employees like Michelle and Jefferey.
Service Quality
While most reviews highlighted quick and efficient service, several customers reported issues with oil changes leading to vehicle damage or negligence.
Overall Experience
Overall, customers expressed satisfaction with their experiences, noting the positive atmosphere and the team's ability to make routine maintenance enjoyable.
Concerns
Some customers raised concerns about service errors, including overfilling oil and lack of accountability for damages caused during service.
Value for Money
Feedback on pricing was mixed, with some customers feeling the service was worth it, while others felt it was overpriced compared to competitors.
- B1Beezer 1033Nov 11, 20255.0Michelle was great and the service from Jay was excellent. The young man also did a great job!
- SGSoflo GramNov 4, 20251.0I took my car to this Valvoline location for a simple oil change, which they told me would take 15 minutes. Instead, I waited about an hour in a hot car with my baby. When I finally left, the skid plate under my vehicle fell halfway off on I95, with my toddler in the car. It was a terrifying experience that could have caused a serious accident. I had to pull over on the side of a busy highway and wait two hours for AAA to tow my car because I couldn’t reach anyone at the Valvoline store. The part now needs to be replaced, costing $380. While Valvoline agreed to cover the part and eventually refund the oil change, they refused to pay for the towing, which I only needed because of their negligence. This could have ended in tragedy. I trusted them with my vehicle and my family’s safety, and they completely failed both. Please think twice before taking your car here, their lack of care and accountability is unacceptable.
- TLTom LarsonOct 30, 20251.0This location overfilled my oil causing an P0171 code and the vehicle bucking when idling at lights. I had to drain at least a quart of oil out to fix it myself. Besides that, the location was not busy and the service took over an hour. This could have cause long-term damage if left uncheck.
- FVFrank ViggianiOct 30, 20251.0WARNING - They did over $500.00 damage to my car and won’t pay for it! I brought my 2020 Toyota Camry there for an oil change on 9/10/25. I bought this car brand new and have done most of the oil changes myself because of the oddball oil it uses. 0W-16 full synthetic was hard to find back then so, unless I went to the Toyota dealer, I did it in my garage because I don’t trust quick lube shops. Sold my house and tools so I can’t do oil changes any more. I stopped in and talked to a technician and they said they have that oil in stock. They did the oil change and lost a tire valve stem cap. Went back and they did not have any spares. No big deal, but unbeknownst, to me, they had stripped out the most of the screws holding the oil pan access cover on. Last oil change I did myself on 7/2/25 and the oil pan cover was in perfect condition. Went to a body shop to get an estimate on some body work and they told me the oil pan cover was hanging down. Went back to Valvoline and asked for the manager, he would not come out but the tech tried to put the cover back on. He could not so I had them remove the cover and I took it home. Contacted Valvoline Corporate Customer Care team and they set up a conference call with the manager that did not want to talk to me at the shop. He stated his technician was his best man at the shop and would never strip out those screw clips. Asked me why it took 2 months to bring it back in. How would I know it was hanging down? I did not run over anything. Claim denied, corporate not responsible as this is a franchise location. Bottom line, don’t go there. I am a retired industrial mechanic and have been changing the oil in my cars and trucks for over 50 years. The new cars put plastic under the engine compartment for aerodynamics. It is easy to remove, 4 metal screws into plastic clips. You can take the screws out with a power tool but not put them in or they will strip out. They lack the basic skills in auto repair.
- SSSuave SmoothOct 24, 20255.0This was my very first time visiting Valvoline Instant Oil Change, and honestly, the service was beyond exceptional! I don’t even think “amazing” is a big enough word to describe my experience. The two African American gentlemen who helped me truly went above and beyond — professional, knowledgeable, respectful, and made me feel completely comfortable from start to finish.It felt so good to be helped by two hardworking men of my color who take such pride in what they do. Their positive energy and customer service were unmatched. I left not only with my car taken care of, but with a smile on my face. I’ll definitely be coming back and recommending this location to everyone I know. Keep up the phenomenal work!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Palm Beach Gardens offer?
Valvoline Instant Oil Change offers quick, 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Palm Beach Gardens?
The business is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is Valvoline Instant Oil Change in Palm Beach Gardens open on holidays?
Valvoline Instant Oil Change is closed on certain holidays including November 27, 2025, and December 25, 2025.
Where is Valvoline Instant Oil Change located in Palm Beach Gardens?
It is located at 9012 Highway A1A ALT, Palm Beach Gardens, FL 33403, USA.
Does Valvoline Instant Oil Change in Palm Beach Gardens accept credit, debit, and mobile payments?
Yes, the location accepts debit cards, credit cards, and mobile NFC payments.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change in Palm Beach Gardens?
No appointment is required; you can get an oil change without scheduling in advance.
How can I find Valvoline Instant Oil Change online or on social media?
You can visit their website at https://store.vioc.com/fl/palm-beach-gardens/9012-highway-a1a-alt or follow their Instagram handle @valvolineinstantoilchange and Facebook page.
What nearby automotive services are close to Valvoline Instant Oil Change in Palm Beach Gardens?
Nearby automotive services include Northlake Auto Care, Take 5 Oil Change, and Alpha-One Automotive, which can be convenient options if additional vehicle repairs or services are needed.
Where can I find food and dining options near Valvoline Instant Oil Change in Palm Beach Gardens?
Nearby dining options include Bud's Chicken and Seafood, Hibachi on the Go, KFC, Mrs. Smokeys Real Pit BBQ, Wingstop, and King Subs, great for grabbing a meal before or after your vehicle maintenance.
Are there nearby places I can visit for personal care or beauty services near Valvoline Instant Oil Change?
Yes, you can visit nearby places like Triton Tattoo & Piercing Studio, Leah Lagalo Artist, Spike Sobel Custom Tattooing, Ace Cuts Barbershop, Supercuts, and Sapa Nails and Spa for various beauty and spa services.