Gerber Collision & Glass

Reviews

• AA

  Alicia

  Mar 31, 2026
  5.0
  I am extremely satisfied with the customer support and the quality of the work completed. I was in an accident that was not my fault, and the entire process was very stressful. My insurance connected me to Gerber right away, and it turned out to be a very pleasant experience from start to finish. Neyla at the front desk was extremely helpful. She answered all of my questions and was very knowledgeable about the process, which made a big difference. Francisco was very prompt in providing an estimate and kept me updated throughout the process. He was understanding of my situation and ensured a quick turnaround. My car looks amazing. The work was done well, and I was back in my car after only 15 days. The phone and text communication were clear and easy to follow. Francisco and Neyla are excellent service providers, and I truly thank the entire staff for making this experience as painless as possible. Thank you!
• CT

  Cheryl Thompson

  Mar 13, 2026
  5.0
  There is no doubt in my mind that I brought my 2022 Toyota Camry SE to Gerber collision & Glass I want to thank the staff for being so helpful through my process My car looks like nothing ever happened to it The total outcome of my repair exceeds nothing other than excellence I am 100% pleased about the outcome of my repair and was completed in a timely manner I want to thank the entire staff at Gerber collision & Glass also I would recommend anyone that needs a repair on their car or glass you will not be disappointed they take pride in what they do My thanks to the entire staff send it Cheryl T.
• TM

  Thomas Matson

  Mar 12, 2026
  5.0
  I very seldom leave reviews, but the Gerber Collision on Palm Bay road was awesome. The rental car was there when we dropped off our car and when the car was done we dropped off the rentall car there. Nice and seamless. Their work was excellent and done when promised. I came back a couple of weeks later with a tail light issue. Even though it wasn't their fault, they fixed it at no charge. Thanks for the good work.
• AW

  Ashley Womble

  Mar 11, 2026
  5.0
  I had a great experience with Gerber Collision & Glass after my 2023 Toyota RAV4 needed repairs after another driver rear ended me. Naila (I hope I’m spelling her name correctly!) at the front desk was an awesome receptionist. She helped me on several occasions, especially when I scheduled an estimate appointment online but didn’t receive a confirmation text. She quickly got me in with the next available appointment, which I really appreciated. Throughout the process, she kept me updated and was incredibly welcoming—she even remembered me by name when I came to pick up my car. Francisco was the technician who repaired my vehicle, and he also did a fantastic job explaining the repair process so I knew exactly what to expect. He was down to earth and I knew he would take care of my car. All around great experience working with him. The turnaround time was impressive. I dropped my car off Monday morning, and it was ready for pickup Wednesday afternoon. When I picked it up, my car looked just as great as it did before the accident. The combination of clear communication, great customer service, and efficient repairs made the whole experience smooth and stress-free. I’d definitely recommend them! ⭐⭐⭐⭐⭐
• MM

  Michele Maugeri

  Feb 10, 2026
  3.0
  I received a phone call telling me my vehicle had a quality check after bodywork was completed, and that everything was good, when I arrived to pick up my vehicle I noticed a couple issues, Paint had bubbles and exhaust tip was still bent from the accident, I brought this to the service managers attention and it was corrected. My understanding of a quality check is just that a once over by the service manager to make sure the work completed is correctly done. This was not done in this situation. Not sure how this was missed by the service manager as it was noticeable.