Valvoline Instant Oil Change

4.3
689 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Palm Bay.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1697 Georgia Street, Palm Bay, FL
32907, United States

Hours

Reviews

4.3
689 reviews
5 stars
504
4 stars
67
3 stars
27
2 stars
18
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers praised the staff for being friendly, professional, and efficient, with many noting quick service and a positive attitude.

Attention to Detail

Several reviews highlighted issues with thoroughness, such as incomplete fluid checks and mistakes made during service, leading to customer dissatisfaction.

Customer Experience

Many customers appreciated the convenience of staying in their cars during service and the lack of pressure for additional services, contributing to a pleasant experience.

Mixed Reliability

While some customers reported excellent service, others experienced significant issues, including damage to their vehicles and poor follow-up on complaints.

Pricing Concerns

A few reviews mentioned that prices were higher than expected, with some customers feeling they were overcharged for services.
  • JG
    Justin Geisinger
    Nov 15, 2025
    5.0
    Members are always nice, very knowledgeable, and took the time to explain and discuss everything. 5 stars
  • DG
    Dan Grant
    Nov 9, 2025
    5.0
    The manager, Jr. told us the oil was still very clean, so we should come back in another back in another 2,500 miles. That's what the synthetic blends are supposed to do. I will come back.
  • WG
    WILLIAM GOWING
    Oct 31, 2025
    5.0
    Very friendly and professional service. Great team at this location. Had me in and out quickly. Couldn't ask for better service!!
  • MW
    Michael Williams
    Oct 31, 2025
    5.0
    The staff and the service was very good and helpful.. Highly recommended….
  • NL
    Nat L
    Oct 6, 2025
    3.0
    I visited this Valvoline today and specifically requested at the very beginning that all fluids be topped off and that the full 18-point inspection be done thoroughly. Dani, Tristan, and the rest of the staff were very friendly, polite, and helpful -- I appreciated their positive attitude and quick service. However, not even two blocks after leaving, my car began making a strange thumping and stalling noise when braking, which was very alarming. I immediately turned back around, and Tristan kindly checked my vehicle. He found that a hose connected to my air filter had come loose and quickly readjusted it. He apologized for the mistake, and I appreciated how he handled the situation professionally and made it right. Later, I noticed another issue: my invoice states that all fluids were checked and topped off -- including windshield washer fluid -- but when I tried to use my wipers, no fluid came out. My dash camera actually recorded both the thumping/stalling noise right after leaving the shop and the moment when I tested the windshield washer fluid. I also have a photo of the invoice showing the fluid check marked as completed. Now I'll have to drive to another Valvoline farther away just to get my fluids properly checked, which is a big inconvenience after already returning once today. I came to Valvoline because I had a poor experience earlier at Jiffy Lube and wanted a more professional and reliable service. While Dani and Tristan were genuinely friendly and helpful, I hope the team can take this feedback to perform a more thorough check in the future -- especially when a customer requests it upfront. I'd also appreciate if Valvoline could offer a reasonable discount or credit toward my next visit to make things right and restore my confidence in returning as a loyal customer. Update: I had to go back a second time because my windshield washer fluid and coolant still weren’t topped off (even though I specifically requested a full 18-point check and fluid top-off the first visit). They also checked the tire pressure this time — something I don’t believe was done originally. To recap, I made two return trips in total: one for the loose hose that caused stalling and another for the washer fluid and coolant. The team apologized and took care of it, which I appreciate, but I really hope they do a more thorough check the first time around for future customers.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change provide?

Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Palm Bay.

What are the operating hours of Valvoline Instant Oil Change in Palm Bay?

The location is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on certain holidays like November 27 and December 25 in 2025.