AutoZone Auto Parts

Reviews

• DN

  Daryl Nichols

  Dec 26, 2025
  5.0
  Had a warning light show up yesterday so I visited Auto Zone this morning to see what is up. Auto Zone identified the issue, had the part I needed, and had the name of a mobile mechanic that arrived to install the part. Took about an hour and I was on my way. Thanks to Al at Auto Zone and to Neil from on the spot.
• RS

  Raymond Smith

  Dec 20, 2025
  5.0
  I drive a Tesla so not much need besides replacement wipers and fluid. Easy in and out and was greeted as soon as i walked in. Asked what i was looking for, wiper fluid, and was pointed to the isle.
• PS

  Patrick S

  Dec 11, 2025
  1.0
  Poor customer service at this branch. Never experienced anything like this. I like Autozone but would recommend patrons avoid this store.
• JS

  John Smith

  Nov 15, 2025
  5.0
  My go to place for all my auto needs. Super friendly staff.
• JK

  J. K.

  Nov 11, 2025
  1.0
  I purchased Rain-X cleaner and wanted to do a battery check. The price of the cleaner did not match what was on the shelf, but it was immediately resolved. However, the person who did my battery check seemed as if he did not want to help me at all. When he was asked to help me, he didn't seem pleased. I was never asked to start my car or anything and was immediately told it was bad with no solution or anything after 30 seconds of checking. When I asked for further details, he said it was 100% charged, but still bad. He acted as if he didn't want to tell me anything else and gave me a receipt showing bad battery. Before I could ask further questions after I said thank you, he went back in the store without bothering to put back down my hood that he initially opened to check my battery. When I went back in the store to ask if I needed to change the battery, the attitude became even more apparent when explaining. At that point, I advised him thank you and specifically mentioned I did not like his attitude. Instead of engaging back and forth, I left the store instead of buying another battery. Because of this, I decided to go to the AutoZone on West New Haven to confirm if I would get the same result of my battery. Not only was my battery good, my starting system and charging system all passed, which the latter two were not even tested at the previous location. I also didn't have to ask for a copy of the receipt that showed the results of the test. I understand things can be stressful at times and I'm not sure if he was having a bad day, but the demeanor towards me was unnecessary, especially when I wasn't rude. I would usually brush off things like this. However, with the combination of the attitude and the completely different result at another location, I needed to voice this.

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