Enterprise Rent-A-Car

4.1
332 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

500 Reid Street, Palatka, FL
32177, United States
(386) 329-8999
https://www.enterprise.com/en/car-rental/locations/us/fl/palatka-4318.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Palatka, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Palatka location today.

Location

Enterprise Rent-A-Car
500 Reid Street, Palatka, FL
32177, United States

Hours

Reviews

4.1
332 reviews
5 stars
221
4 stars
30
3 stars
13
2 stars
18
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, professional, and going above and beyond to assist with their needs.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, with some customers receiving cars that were not properly cleaned or in good condition.

Reservation Issues

Multiple customers reported problems with reservations, including not having the vehicle they reserved available upon arrival.

Rental Process

The rental process was frequently described as fast and efficient, with many customers appreciating the quick service.

Overall Experience

While many customers had positive experiences, there were notable complaints about unprofessional service and lack of communication.
  • KE
    Kelly Erhayel
    Jan 2, 2026
    5.0
    Baylor was amazing and really helped us navigate thru our insurance claim. He made a bad situation a lot better. Thanks so much!
  • RC
    Ron Cribb
    Dec 3, 2025
    5.0
    Super helpful.
  • LW
    Linda Wahlberg
    Nov 27, 2025
    5.0
    Taylor is awesome.. helped every step of the way. Best service.. truly will rent from them again.. for sure! Thank you soo much
  • HH
    Harley D Hogg
    Nov 16, 2025
    4.0
    Palatka Enterprise rental did a fine job will definitely rent from them again
  • AA
    Ashley Alexander
    Nov 11, 2025
    5.0
    Shout out to Baylor. He also informed me that Enterprise also sells vehicles and with that information I got a new car! Thank you so much for everything Mr Baylor!!!!!He went above and beyond to assist me in my time of need as the vehicle I previously owned was shot. There was another gentleman there with dreadlocks who was exceptionally professional and nice!!!! The staff was very professional well-dressed the area was clean and the cars were presentable! Exceptional service and a job well done thank you Enterprise of palatka Florida you deserve a bonus anymore I love my new car and also shout out to Daquan Barnes of Jacksonville Enterprise for assisting me with purchasing my new vehicle I love it thank you for all that you have done and your partnership with the palatka office! Job well done. Sincerely, John Alexander and Ashley Alexander
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Palatka, FL?

Enterprise Rent-A-Car is located at 500 Reid Street, Palatka, FL 32177.

What are the business hours for Enterprise Rent-A-Car in Palatka?

The Palatka location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.