Enterprise Rent-A-Car

Reviews

• VR

  Vanessa Rivera

  Apr 27, 2026
  5.0
  Andrew at enterprise made my rental experience incredibly smooth from start to finish. He was friendly professional, and had everything ready to go when I arrived, Which made the pick up quick and stress-free. I really stood out with his follow up the day after I returned the vehicle. He took the time to check in and make sure everything went well. That level of customer care is rare and truly appreciated. Thank you, Andrew if I ever need a rental, I will definitely come straight to you.
• MA

  MOe Al

  Apr 25, 2026
  1.0
  This was one of the worst locations I’ve ever dealt with in terms of customer service, The staff showed no sense of care or professionalism, The employee didn’t even provide his name was rude and used inappropriate language. He even told me to wait for him at the front door but instead of helping he got into his car and drove away
• AA

  Anna

  Apr 23, 2026
  4.0
  Giving 4 stars. I would give five, but unfortunately I was charged for an optional coverage that I don't recall being told about. I made sure to tell the Front Desk Employee that I just wanted the daily rate that Carl Black had arranged with them and nothing else because I was in an unexpected situation for needing a rental car in the first place. I've let Carl Black staff know and warned them about sending anymore of their customers to this location. Furthermore, at checkout days later, when I learned about the additional charges, I thought it over (30 minutes) and decided to call back and dispute it. I was told by Alex that she would let the Manager know and that I would be called back today (4/23). I was never called back. But I also don't know if Alex ever gave the message? Again, my fault for not double checking in the midst of my distress of needing to rent a car in the first place (My car unexpectedly broke down). I'm not going to say that I was taken advantage of. But I'm not going to say that I Wasn't taken advantage of either. Bottom line: Read before you sign with this place. Because the fine print can be a little sneaky. The vehicle I was given (didn't have a choice of which vehicle I wanted - that's another issue), was an enjoyable drive and the return process was smooth. I won't rent from this location again.
• HR

  Hayden Robinson

  Apr 14, 2026
  1.0
  Been on hold for an hour and a half no call back nobody to just say we are busy just assume everybody left the building
• FA

  Frank Aguirre

  Apr 11, 2026
  4.0
  Very attentive and nice cars. They were short on vehicles but changed out my vehicle the next day.

Frequently Asked Questions About Enterprise Rent-A-Car