Valvoline Instant Oil Change

4.3
573 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Orlando.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
4115 Town Center Blvd, Orlando, FL
32837, United States

Hours

Reviews

4.3
573 reviews
5 stars
429
4 stars
41
3 stars
9
2 stars
15
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and providing excellent service, with specific mentions of employees like Serena, Adriel, and Dexter.

Service Quality

While several reviews highlighted quick and efficient service, there were notable complaints about improper servicing leading to vehicle damage and poor handling of customer concerns.

Communication Issues

Some customers reported miscommunication regarding service details and pricing, leading to dissatisfaction and a lack of trust in the business.

Mixed Experiences

Overall, experiences varied significantly, with some customers expressing high satisfaction while others reported serious issues, including damage to their vehicles and unprofessional behavior.
  • AV
    All about Videos
    6 days ago
    1.0
    i remember when i used to like valvoline,i spent 10 minutes inside just to talk to someone,it took them 45 minutes to change my oil,and charge me $100,they didnt check the lights,the fluids or the air preassure,they didnt have batteries to replace,one of the guys was working on his own vehicle,,what has happened to valvoline
  • KP
    Kyle Pryor
    Jan 3, 2026
    5.0
    I've been going here for years. Always quick and knowledgeable. Rylan is great and a true professional.
  • MM
    Morgan Morris
    Jan 2, 2026
    5.0
    When I arrived, this location was extremely busy but they handled the pressure professionally and with a calm attitude. All of the employees were friendly and helpful, while also being efficient in their work. Super big round of the applause for Rylan and John for their hard work and friendliness while I got my oil changed!
  • MV
    Mila Vasconcellos
    Dec 26, 2025
    1.0
    I own a Cadillac Escalade, and when I went to get the oil changed, they offered to change the differential oil, which I accepted! Minutes after the change, it started making a huge noise. I left my car at the mechanic's, and they told me they hadn't put enough oil in, which damaged my car! I'm still without a car, right in the middle of Christmas, unable to work or use my car because it's stuck at the repair shop. Valvoline hasn't taken responsibility for providing a rental car so that my family and I can have transportation! It's a great disregard for the customer, especially during the holiday season. I need help because I can't manage without a car; I have a trip planned with my family, and now I'm in this situation during the holidays.
  • SH
    Simon Harrison
    Dec 22, 2025
    1.0
    If I could give this place 0 stars I would. Absolutely disgraceful treatment of my 17 year old son, who went in for a simple 15-minute oil change and as of right now has been kept there for over 3 hours! They told him he need fluid adding to the rear diff and he said he would contact me to ask if he should agree or not. I told him no (can get it done much cheaper elsewhere) but he then called me back to say that they told him they had already started the work, even though one of the techs told him they had not. He asked that they not go ahead if they had not started and asked for a refund. The tech told him they are not able to issue refunds - what business in 2025 cannot issue a refund? I then spoke to the manager who said they had started the work and removed some fluid but that they would put it back so he could leave. They then sent him to the back of a long line of cars and as of right now (90 minutes since I spoke to the manager and over 3 hours since he first arrived) he is still waiting to be dealt with. AVOID THIS PLACE AT ALL COSTS.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance, including 15-minute oil changes, car battery services, vehicle inspections, auto air conditioning service, and other auto repair and maintenance solutions.

Where is Valvoline Instant Oil Change located?

It is located at 4115 Town Center Blvd, Orlando, FL 32837, USA.