Welcome to SIXT rent a car Orlando! At our convenient location, you’ll be able to choose from our large selection of car rentals, such as practical compact cars, sedans, sports cars and convertibles, and premium SUVs. We provide a first-class driving experience thanks to our range of luxury car rentals from leading brands like BMW, Mercedes, Audi, and Ford. FL has no shortage of beautiful drives and road trips, so be sure to choose one of our weekly, long-term, and one-way car rental deals so you have more freedom to explore more and at your own leisure.
Unfair Damage Claim After Quick Vehicle Exchange
My name is Kevin.
I rented a car from sixt on 11-05-2025. I originally reserved a RAV4, but they gave mea Jeep instead. Whitin three hours, I had to exchange it because the Jeep cause back pain. I returned the jeep in the same condition I received it -no accidents, no scratches, nothing. If I made a damage on the jeep, they couldn't exchange from jeep to RAV4. When I returned the jeep, they said everything was OK. So they could exchange from the jeep to RAV4.
A few days later, I received a "damage notice" claiming I caused damage, even though I only had the jeep for a short time and did not damage it at all. I feel this claim is completely incorrect and very unfair.
I have already filed a complaint with BBB and the Florida Attorney General because
I strongly believe I am being wrongly charged. I hope sixt reviews this situation carefully and stops pursuing claims against customers who did not cause any damage.
I am sharing this so others are aware of my experience. I truly hope Sixt resolves this matter properly.
Frequently Asked Questions About SIXT Rent A Car Orlando/Crowne Plaza Hotel
Where is SIXT Rent A Car Orlando/Crowne Plaza Hotel located?
SIXT Rent A Car Orlando/Crowne Plaza Hotel is located at 304 W Colonial Dr, Crowne Plaza Hotel, Orlando, FL 32801-1132, USA.
What types of vehicles can I rent at SIXT Rent A Car Orlando?
You can rent a variety of vehicles including SUVs, economy cars, convertibles, sports cars, premium SUVs, and luxury cars from brands like BMW, Mercedes, Audi, and Ford.
What are the operating hours for SIXT Rent A Car Orlando/Crowne Plaza Hotel?
The rental location is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays and Sundays from 9:00 AM to 3:00 PM.
What special services does SIXT Rent A Car Orlando offer?
SIXT offers free cancellation and rebooking, no credit card fees, excellent 24/7 customer service, and new cars that are on average 3 months old. Customers can also earn miles with the Miles & More program.
Which payment methods are accepted at SIXT Rent A Car Orlando?
SIXT accepts American Express, Diners Club, Discover, Mastercard, and Visa credit cards for payment.
How can I contact SIXT Rent A Car Orlando/Crowne Plaza Hotel for customer service?
You can reach SIXT Rent A Car Orlando by phone at +1 888-749-8227 or via email at service@sixt.com.
Is there a nearby hotel where I can stay when renting a car from SIXT in Orlando?
Yes, the Crowne Plaza Orlando Downtown hotel is located nearby, convenient for customers who want close accommodation when renting a car at SIXT.
Are there dining options close to SIXT Rent A Car Orlando/Crowne Plaza Hotel?
Yes, nearby dining options include Bite Bistro & Wine Bar and District Five Restaurant, great places to visit before or after your car rental experience.
Can I find other car rental agencies near SIXT Rent A Car Orlando?
Yes, Dollar Rent A Car and Dollar Car Rental are nearby car rental agencies if you want to compare options or need additional services.
Does SIXT Rent A Car Orlando offer mobile apps for easy booking?
Yes, SIXT provides the SIXT App available on iOS via the Apple App Store and on Android via the Google Play Store for convenient car rental bookings.