SIXT Rent a Car Orlando Airport

Reviews

• CB

  Chicago Bean

  2 days ago
  2.0
  Left a camera in a Sixt rental at Orlando Airport and reported it within an hour. The vehicle had already been sent to cleaning, and a full week of calls, emails, and Lost & Found follow-ups produced nothing but vague, dismissive responses. Staff treated us unprofessionally and ignored repeated requests for clarity. The item was ultimately declared lost. Sixt’s handling of this simple, promptly reported case was unacceptable—rent here only if you want to be ignored and frustrated. — Jonathan D.
• AE

  adam e

  Jan 5, 2026
  5.0
  We had originally rented a car for our trip to Orlando through Thrifty. Upon check-in, Thrifty informed us that even though we had a reservation, there were no cars available. We went further up the row to find Latoya, an agent immediately available at Sixt. She was extremely pleasant and not only said there were cars available immediately- she was quick and extremely friendly. We got to the rental right away- which ended up being great- and the parking garage attendant was also extremely helpful and nice. We unfortunately don’t recall her name but she was great -offering us waters and providing helpful directions. Next trip, Sixt will be our first choice!
• SW

  sam wake

  Jan 1, 2026
  5.0
  My husband, daughter and I recently had a very stressful travel day leading up to our Orlando trip, with a rental car already booked but when we got to the car it was an absolute wreck and stunk like wet dog and cigarettes… we tried to book another rental car through another rental agency but they didn’t have anything available. We had never heard of SIXT before but we’re desperate. I dealt with Rabii at the desk and he was so extremely helpful, so understanding, so sympathetic towards our situation and was able to get us a rental with a generous discount. We are so thankful for his help and sympathy, especially after the mess of a travel day we had. SIXT also has extremely nice vehicles to rent for very low prices per day. 10/10 recommend!!!!!
• SL

  Silvia Lamb

  Dec 31, 2025
  5.0
  Well someone accidently booked a car to be picked up at the Tampa airport but we landed in Orlando...LOL. We tried calling customer service and they said they would change the reservation and it would take about 15 min and we should be good to go...well you know that didnt happen. BUT thanks to Gigi's patience and kindness. And Mike and Andy's knowledge and positive attitude!! They helped us change the reservation to Orlando airport, got us a car and on our way!! Thanks to them and all their hard work we were able to finally start our vacation!! Will definitely book a car from them again! Thank you.
• NB

  Nubia Bliss

  Dec 26, 2025
  1.0
  Terrible experience – abusive charges and no refund I rented a car with Sixt(y) in Orlando and paid everything in advance, including the rental, insurance, and all fees. When I arrived to pick up the car, after a 10-hour flight, exhausted and not fluent in English, I was taken advantage of. Because the line was long and I couldn’t communicate well, the staff pressured me into upgrading the car and buying additional insurance, charging me again for services I had already paid for. One week later, I returned with a friend who speaks English. The staff admitted they were wrong and said a refund would be issued. Almost 20 days have passed and I still haven’t received my money back. This is not a small amount of money. The company keeps sending emails saying they will resolve the issue, but no refund has been made. I travel to Orlando three times a year and always rent cars. This was my first and last time with this company. Very disappointing and unacceptable experience. I do not recommend Sixt(y). — Elianderson Fleury

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