Feedback on customer service is mixed; while some customers praised the attentiveness and professionalism of staff, others reported rude behavior and poor communication.
Sales Experience
Several customers had positive experiences with sales representatives, highlighting their helpfulness and support, but there were also complaints about pushy sales tactics and misleading information.
Service Quality
Service quality varied significantly; some customers appreciated timely and efficient service, while others experienced delays, miscommunication, and dissatisfaction with repairs.
Trust Issues
Multiple reviews expressed concerns about trust, with customers feeling misled regarding vehicle conditions and service agreements, leading to a lack of confidence in the dealership.
DB
Devin Blurton-Poulsen
Oct 22, 2021
1.0
Juddah called me in for a pathfinder that came in and then couldnāt focus enough on the sale so I stood there for an hour just to find out they sold it to someone else. Reed Nissan is a joke. Shop at bill Ray, way more professional.
MP
Manuel Perez
Apr 17, 2019
3.0
Fast charger was broken
AC
Anna Cadestin
Feb 20, 2018
5.0
Riyadh Elksibi is a sale and leasing consultant he is awesome an human being.One I have ever met since I've moved to Orlando. Very professional and courteous. Outstanding services .I will recommend him to anyone who needs car. He made my first experience one to remember. Merci beaucoup!!!!!
Don't ever changeš
RB
Ross Barrow
Jul 15, 2017
5.0
Always friendly service Nissan Reed gives great service and the team is very helpful
VP
Valerie Poirier
Apr 18, 2015
1.0
Typical car sale tactics. We walked in told them exactly what we wanted and what we saw online. We looked at the car and we it can time to talking about lease options, it was almost double what we had discussed. We can informed and our saleman gave us so much misinformation about the vehicle. At one point he told us we knew more about the car then he did. That's not very reassuring. We weren't playing the "what can I do to get you to buy today" game at the end. Just give us upfront pricing and you might have had a sale. Instead we left mad and will never be returning to Reed Nissan.
Reed Nissan is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Where is Reed Nissan located?
Reed Nissan is located at 3776 W Colonial Dr, Orlando, FL 32808.
What types of vehicles does Reed Nissan sell?
Reed Nissan is a dealer for new Nissan cars, trucks, and also offers used cars.
What payment methods does Reed Nissan accept?
Reed Nissan accepts payment by Check, Mastercard, and Visa.
How can I book a reservation or contact Reed Nissan online?
You can book a reservation or contact Reed Nissan through their contact form at https://www.reednissan.com/ContactUsForm.
Does Reed Nissan have an online inventory to browse vehicles?
Yes, you can view Reed Nissan's vehicle inventory online at https://www.reednissan.com/VehicleSearchResults.
What social media platforms is Reed Nissan active on?
Reed Nissan is active on Facebook, Instagram (@reednissanorlando), and Twitter (@ReedNissan).
What are some nearby car dealerships to Reed Nissan?
Nearby car dealerships include Subaru Sales By Wes, Don Mealey Sport Mitsubishi, Don Mealey Sport Subaru, Toyota of Orlando, Sport Mitsubishi, AutoNation Chevrolet West Colonial, Orange Buick GMC, Orlando Preowned, Orlando Auto Brokers, and J.D. Byrider.
Are there any recreational vehicle dealers near Reed Nissan?
Yes, nearby recreational vehicle dealers include Road Bear RV Rentals & Sales, El Monte RV Rentals & Sales, and El Monte RV Sales Orlando.
What other services or stores are located near Reed Nissan?
Nearby you can find White Cap hardware store, Green Rest Mattress and Furniture, The Salvation Army Family Store & Donation Center, Public Storage, and Pet Deli restaurant among others.