Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.
Product Quality
Several customers expressed dissatisfaction with the quality of service related to tire installation and maintenance, citing issues such as loose lug nuts and incorrect installations.
Efficiency
Many reviews highlighted the quick service and efficient processes, with customers appreciating the fast turnaround for tire and rim installations.
Pricing
Customers noted that the pricing was generally fair and competitive, although some expressed concerns about hidden fees and high costs associated with financing.
EJ
Elisha Jones
Jan 19, 2026
5.0
Great customer service did an amazing job will go back and recommend yall go there
DA
Daron Alexander
Jan 19, 2026
5.0
Very friendly and helpful customer service
LC
Latrice Culpepper
Jan 10, 2026
1.0
Let me tell u how shady this place is that call cause I was late on my last payment of 196 threaten to come in 15min to pack up they stuff so I tell them come pick up they last payment they tell me they don’t come to homes they lie and lie and lie don’t go there at all
PR
Pedro Rodriguez
Dec 21, 2025
5.0
This place is awesome the people are great they work with you 100% guarantee quick and fast low payments good prices
TC
Taffney Campbell
Oct 28, 2025
5.0
Easy, fast process! I got approved online before going in, got my tires and all paperwork done in less than an hour! Vinnie was AMAZING! Cris (I hope that’s right) I believe is the guy who changed everything out, quick and easy!
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the Rent-To-Own program at RAW Wheels & Tires work?
RAW Wheels & Tires offers a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option allowing up to 9 months to pay off wheels and tires at cash price. The Rent-To-Own option gives up to 82 weeks to pay off, with a 50% discount on remaining balance if paid early after 9 months.
What are the pricing options for wheels and tires at RAW Wheels & Tires?
Prices depend on size and finish, but RAW Wheels & Tires offers competitive cash prices and flexible payment plans including early purchase and rent-to-own options with weekly payments for up to 82 weeks.
Can I rent-to-own or purchase just one tire or wheel?
Yes, you can purchase or rent-to-own just one tire or wheel or as many as you want. They offer a wide variety of tires and wheels for different vehicle types, all available for purchase or rent-to-own.
What documents do I need to bring to qualify for the Rent-To-Own program?
You need proof of employment (paystub), vehicle insurance, vehicle registration, driver's license, proof of address (utility bill), and 5 references to open a Rent-To-Own agreement.
How does the referral program at RAW Wheels & Tires work?
You earn $50 toward your account for every friend you recommend who becomes a customer. There is no limit to referrals. Both you and the referred customer must meet program requirements.
What are the operating hours of RAW Wheels & Tires in Orlando?
The store is open Monday to Friday from 10:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Where is RAW Wheels & Tires located in Orlando?
RAW Wheels & Tires is located at 2395 W. Colonial Dr., Orlando, FL 32804, United States.
Are there any nearby places to RAW Wheels & Tires where I can eat or shop?
Near RAW Wheels & Tires you can find Krystal, a burger restaurant, and Cash America Pawn, a pawn shop and retail store, among others for dining and shopping options.
What car-related services are available near RAW Wheels & Tires?
Nearby you can find Rent A Wheel for tire dealer and repair, Voila Auto for automotive repair, and several car dealerships like Royal Motors of Orlando and Denis Auto Sales, aiding customers with vehicle needs.
Are there convenient transportation or car rental services near RAW Wheels & Tires?
Yes, nearby car rental agencies like Carro Fácil Orlando, Usa Auto Rental, Avis Car Rental, and Budget Car Rental can help customers rent vehicles while visiting the area.
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