Business Details
About
Truck Rental AgencyVan Rental AgencyMoving Supply Store
Penske Truck Rental provides local moving truck rentals in Orlando, FL. Locations available across North America, featuring a wide range of vehicles and moving supplies.
You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that's ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies.
Visit us in Orlando, FL today for all your truck rental and moving supply needs.
Details
- Credit cardAvailable
- Free parking lotAvailable
- On-site parkingAvailable
Location
Hours
Reviews
3.9
198 reviews
5 stars
117
4 stars
23
3 stars
22
2 stars
3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Austin and Jenny received praise for their helpfulness, others, particularly Ja'Kiah Henley, faced criticism for unprofessional conduct.
Service Efficiency
Customers reported long wait times for service, especially during truck pick-up and fueling, indicating a need for improved efficiency.
Billing Issues
Several reviews highlighted problems with billing, including overcharges and discrepancies in rental agreements, leading to customer frustration.
Vehicle Availability
There were multiple complaints about trucks not being available despite reservations, causing significant inconvenience for customers.
Positive Experiences
Despite the issues, many customers expressed satisfaction with the overall quality of trucks and some staff interactions, indicating a potential for improvement.
- NMNelson Melean3 days ago1.0El servicio al cliente ya no existe. El servicio ya no es lo que era hace unos años atrás y la muchacha Jenny que mantenía todo en orden hace unos meses que no la veo. Era con la única confiable que hiciera bien por los clientes y desde que ya no está no es lo mismo.
- RKRon KwokDec 11, 20255.0This location has a number where you can actually talk to a person instead of the generic national line. Just got off the phone with Austin over at this location’s Penske. Great customer service and trouble shooting. The truck I picked ended up being too big and I called to ask if I could swap it for a smaller one en route. Austin had to call a few locations and figure it out with them but he managed to get it done. Really professional and seamless. Thank you so much!
- BWBest Of WildlifeAug 7, 20251.0Such a worse company..Horrible
- LJlouis jericoAug 7, 20251.0ICE huh, well you will reap what you sow.
- MVmetric voidAug 5, 20255.0Austin R. Was so helpful! Even though I ended up switching pick up and drop off locations, he was able to compare our previous trips and get us the van we needed. Saved us money and time! Thank you Austin, you saved the day!
Frequently Asked Questions About Penske Truck Rental
What types of vehicles does Penske Truck Rental in Orlando offer?
Penske Truck Rental in Orlando offers a wide range of vehicles including trucks and vans for local moving needs.
What are the business hours for Penske Truck Rental in Orlando?
Penske Truck Rental is open Monday through Thursday from 7:00 AM to 5:00 PM, Friday from 7:00 AM to 6:00 PM, and on weekends from 8:00 AM to 12:00 PM.
Where is Penske Truck Rental located in Orlando?
The Orlando Penske Truck Rental is located at 2177 W Landstreet Rd, Orlando, FL 32809, USA.
Does Penske Truck Rental provide roadside assistance?
Yes, Penske Truck Rental offers 24/7 roadside assistance to customers.
Can I get moving supplies at the Penske Truck Rental in Orlando?
Yes, the location provides moving supplies in addition to truck and van rentals.
Can I make flexible reservations or cancellations with Penske Truck Rental?
Yes, Penske offers flexible reservation and cancellation policies for your convenience.
Which nearby building supply stores can I visit near Penske Truck Rental in Orlando?
Nearby building supply stores include QXO and Beacon Building Products, which may be useful if you need materials for a move or home improvement.
Are there other vehicle rental options close to Penske Truck Rental in Orlando?
Yes, nearby vehicle rental options include Budget Car Rental and Avis Car Rental, which also offer truck rentals and car rentals.
What entertainment options are near Penske Truck Rental in Orlando?
The Magic Kingdom amusement park is nearby, providing a fun attraction you might want to visit before or after your rental experience.
How can nearby hotels be useful when renting a truck at Penske in Orlando?
Nearby hotels such as Econo Lodge and Baymont by Wyndham Florida Mall offer convenient accommodations if you are visiting the area and need a place to stay during your move.