Orlando MINI

4.7
1979 reviews
Orlando MINI dealership cover photo

About

Car DealerUsed Car DealerAuto Repair ShopAuto Parts & Accessories
Welcome to Orlando MINI, your Florida new and used car dealers serving The Villages, Kissimmee, and all of the surrounding areas. When you want customer service that is centered around you, then you're sure to love our Orlando MINI auto dealership.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Accepts checksAvailable

Location

Orlando MINI
350 S Lake Destiny Dr, Orlando, FL
32810, United States

Hours

Reviews

4.7
1,979 reviews
5 stars
1,725
4 stars
91
3 stars
35
2 stars
21
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, particularly highlighting Tiffany and Connor for their exceptional service.

Sales Experience

Many reviews noted a positive, no-pressure sales environment, with several customers recommending specific sales representatives like Josh and Ian for their professionalism and helpfulness.

Service Quality

The service department received high marks for efficiency, thoroughness, and communication, with many customers appreciating the detailed updates and video explanations provided during service visits.

Pricing Concerns

Some customers expressed dissatisfaction with the perceived high costs of services and parts, suggesting that prices could be more competitive.

Facility and Amenities

The dealership's waiting area was frequently mentioned as clean and comfortable, with complimentary refreshments and a pleasant atmosphere for customers.
  • DS
    David Sprung
    Nov 13, 2025
    5.0
    Smooth sale. Connor took his time to go over everything in the car...and there's a lot! Beautiful dealership with awesome cars. One word of advice for management...you should sell the Mini mouse that's in the finance manager's office : )
  • CB
    Connie Blair
    Nov 11, 2025
    5.0
    Just purchased my second mini convertible. It took me 10 years to give up my first mini. She was perfect but it was time to update. I can't be any happier with my new car. Ecstatic! I would not go anywhere else for my mini. No sales pressure, no fast talking salesperson. Nick is very knowledgeable and thorough. He is such a great person to help with your purchase. Oil changes are a time to visit and catch up. This dealership is outstanding as there is no up selling or pressure. No double talk. Just good hardworking honest knowledgeable employees who are happy to assist you. Amazing business in today's environment. Thanks!!
  • PS
    Pedro Svatetz
    Nov 10, 2025
    5.0
    Our experience with Orlando Mini was excellent! Josh provided outstanding service — due to a personal issue we couldn’t go to the dealership in person, and he helped us complete the entire purchase online. The car is amazing, but the customer service is what truly makes the difference. Highly recommended!
  • MT
    Matt Tattersall
    Nov 10, 2025
    5.0
    Ian and the team at Orlando Mini were great. They were responsive with my questions and worked with my requests quickly when they came in. They kept the process smooth and Melanie was personable and helpful in finance. They weren't pushy or overbearing and I very much appreciate their assistance making the experience enjoyable.
  • KJ
    Kristie Jones
    Nov 9, 2025
    5.0
    I have been using Orlando Mini for 10 years now, and Tiffany in service has been my advisor for the last 3. Everytime I have got a diagnosis in 30-45 minutes. You get a video of the work that needs to be completed from the mechanic, and they send you an estimate via text message While you wait in their lobby. If you want them to start the work immediately, there is a link in that message. This is the part where Tiffany Comes out to have me sign the document to start the repair. She answers any questions you might have, then let you know how long it will take for repairs. Tiffany is amazing!

Frequently Asked Questions About Orlando MINI

What types of vehicles does Orlando MINI offer?

Orlando MINI offers new and certified pre-owned MINI cars.

What are the Orlando MINI dealership's regular business hours?

The dealership is open Monday through Friday from 7:30 AM to 7:00 PM, and Saturday from 8:00 AM to 6:00 PM. It is closed on Sundays.