Lexus of Orlando

4.6
3664 reviews

About

Lexus DealerCar Dealer

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lexus of Orlando
5725 Major Blvd, Orlando, FL
32819, United States

Hours

Reviews

4.6
3,664 reviews
5 stars
3,196
4 stars
107
3 stars
47
2 stars
42
1 star
272

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and accommodating throughout the car buying process.

Sales Experience

The dealership provided a pressure-free and enjoyable car buying experience, with several customers highlighting the professionalism and attentiveness of their sales representatives.

Service Issues

Some customers expressed dissatisfaction with the service department, citing long wait times and unresolved vehicle issues.

Facility Quality

The dealership's atmosphere was frequently described as clean, modern, and inviting, contributing to a positive overall experience.

Mixed Reviews on Repairs

While many had positive experiences, a few customers reported issues with vehicle repairs and service follow-ups, indicating inconsistency in service quality.
  • DA
    Diana Alonzo
    1 day ago
    5.0
    5 star service , everyone was so nice and professional Diana C. provided an excellent customer Service and so friendly , Giselle was so professional and pleasant and Brian was detailed with each aspect of the deal, also professional and most important so friendly Definitely The Best dealership I been to
  • LK
    Laura K
    3 days ago
    5.0
    I had an outstanding experience leasing my Lexus. Cory was exceptional from start to finish. He was professional, patient, and truly focused on helping me find the best option for my budget. He took the time to explain every detail clearly, answered all my questions, and made the entire process smooth and stress-free. Not only was the customer service amazing, but we also secured an excellent deal that I’m extremely happy with. I really appreciate Cory’s honesty, dedication, and the genuine care he showed throughout the process. Highly recommend this dealership and especially Cory to anyone looking for great service and even better results. Thank you for making this such a positive experience!
  • NR
    Nicole Elizabeth R.
    6 days ago
    5.0
    Top notch experience with this Lexus team. I went in to finally trade in my vehicle for a Lexus. I’ve heard great things about Lexus vehicles and the longevity so the decision to go was very easy. Upon arriving I was greeted by Johnathan who made this entire experience seamless. He was very knowledgeable on the vehicles I was interested in and ensured to listen on what was important to me. Once we viewed vehicles and found the one, Gary sat with us to talk numbers. He made sure that what I have selected was realistic with my budget and that I was truly happy with the selection made. We came to agreement on terms and within a few hours, Brian had our paperwork ready for signature. The dealership itself is very big however comfortable to enter. The interaction with the team was so positive that I would definitely consider this location to anyone looking for a Lexus. Big thanks!!
  • TG
    Tanner Grace
    Nov 22, 2025
    5.0
    Lexus of Orlando far exceeded my expectations! I was in the market for a car and most nervous about the dealership experience, for obvious reasons. But Eliana, Neil, and Raven made this process extremely pleasant. They were all very accommodating and made the dealership a pleasant and relaxing place to be. Most importantly, they were very straightforward and fair during the sale. It was extremely seamless. I appreciate a dealer that is honest and treats their customers with kindness and respect. I definitely got that here!
  • CD
    Courtney Dobson
    Nov 16, 2025
    5.0
    I’ve always disliked purchasing vehicles. I think everyone agrees, it’s typically awful. However, this purchase was easy, quick, and actually quite fun 😉 A huge thank you to our salesman David, our sales manager Mei, and Everett in finance! We contacted several dealerships to reserve the hard to find GX 550. Many added us to their long waiting list, or those who had available cars, would add so many “extras” on the vehicle it was ridiculous. David was the first who could give us an actual vehicle to reserve and Mei assured us straightforward pricing with no added extras. The ordering process was about 30 minutes. We had our GX about 6 weeks later. We spent about 30 minutes in finance. We left with the staff clapping and congratulating us as we drove out the showroom. Such a great experience ❤️

Frequently Asked Questions About Lexus of Orlando

What are the regular business hours of Lexus of Orlando?

Lexus of Orlando is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Where is Lexus of Orlando located?

Lexus of Orlando is located at 5725 Major Blvd, Orlando, FL 32819, USA.