Many customers praised the staff, especially Carlos and Emilio, for their friendly and helpful service, while others reported rude and unhelpful interactions.
Service Quality
There were mixed reviews regarding the quality of service, with some customers expressing satisfaction with repairs and others reporting unresolved issues and misdiagnoses.
Timeliness
Several reviews mentioned long wait times for service, with some customers feeling that their time was not respected.
Pricing Issues
Customers reported discrepancies in pricing, including unexpected charges and issues with rebates, leading to feelings of being misled.
FV
Frank Vassell
Dec 27, 2025
5.0
Got tires for the F250 and was pleased to finally get the alignment completed after freeing up the corroded threads on the steering linkages. Mr. Chica and Mr. Carlos are easy to talk with and express good courtesy. As a former employee of Goodyear Jamaica Limited factory in Morant Bay, in the early 90s, I have an emotional attachment to the brand and will remain loyal to Goodyear as long as I can afford the tires. I will always love and encourage good behavior from employees in stores, especially company stores. I brought starfruit for the technicians.
HB
H Blake
Dec 20, 2025
5.0
This is the place to go.
Only here.
Carlos and his team are top notch; I was un and out and the price was VERY fair.
10/10 am recommending and sending others here.
RM
Ruido Metalico
Dec 19, 2025
1.0
Terrible service! My car was supposedly repaired, but it still had defects when I picked it up, and on top of that, they wanted to charge me! I do NOT recommend them! It's all just a way to get more money out of me! Obviously, I'm not going back, and maybe it won't matter, but they'll have one less customer!
SZ
Sabrina Zanon
Dec 16, 2025
5.0
Carlos franco and the guys at this location are so nice professional and helpful thank you guys for your dedication to helping your customers!
MW
Mary Warman
Nov 17, 2025
5.0
Extremely great customer service if you go over there ask to speak to Carlos. He is amazing. He goes above and beyond trying to help out the customer.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including tire sales, oil changes, and mechanical repairs.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays. Holiday hours vary, with some holidays closed or open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has both wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 447 South Goldenrod Road, Orlando, FL 32822-8121, USA.
Which nearby places could I visit before or after my service appointment?
Nearby, you can visit McDonald's for a quick meal, Redbox for renting movies or games, or Dunkin' for coffee and snacks.
Are there any nearby medical or wellness centers around Goodyear Auto Service?
Yes, nearby options include Schauder Chiropractic & Wellness, Casillas Medical and Wellness Center, Bling Aesthetics, and Dedicated Senior Medical Center.
If I need automotive parts, where can I find nearby stores near Goodyear Auto Service?
You can find automotive parts and accessories at nearby Advance Auto Parts and O'Reilly Auto Parts stores.