Carlos received high praise for his exceptional customer service, with many customers expressing gratitude for his assistance and professionalism.
Service Quality
While many customers reported positive experiences with quick and efficient service, there were notable complaints regarding misdiagnoses and unresolved issues after service.
Communication Issues
Several reviews highlighted poor communication and customer service experiences, including rude staff and lack of follow-up on service issues.
Rebate Concerns
A customer expressed frustration over a misleading rebate offer, indicating a potential issue with transparency in promotions.
Mixed Experiences
Overall, while many customers had positive experiences, there were significant complaints about long wait times and inconsistent service quality.
MW
Mary Warman
Nov 17, 2025
5.0
Extremely great customer service if you go over there ask to speak to Carlos. He is amazing. He goes above and beyond trying to help out the customer.
SR
Sebastian Romero
Nov 8, 2025
1.0
I went to fix a tire, they did it wrong twice
JM
Jennifer Millet
Oct 16, 2025
5.0
Chica was awesome recommend 119% Recomendado 110%%
DK
Debra Keller
Sep 29, 2025
5.0
Carlos went above and beyond and gets an A++ from us in customer service. He assured us he could have our vehicle ready for us when we needed it, and he ensured our road hazard protection covered replacement of a punctured tire before we came in. We couldn't be more happy and we will use this store again. Goodyear should be proud to have Carlos representing them. Thanks!!!
RZ
Rain Zulema
Sep 6, 2025
5.0
Great service, great staff. Carlos was extremely helpful & I'll definitely be returning for all my future services to this location. Thanks y’all!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including tire sales, oil changes, and mechanical repairs.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays. Holiday hours vary, with some holidays closed or open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has both wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 447 South Goldenrod Road, Orlando, FL 32822-8121, USA.
Which nearby places could I visit before or after my service appointment?
Nearby, you can visit McDonald's for a quick meal, Redbox for renting movies or games, or Dunkin' for coffee and snacks.
Are there any nearby medical or wellness centers around Goodyear Auto Service?
Yes, nearby options include Schauder Chiropractic & Wellness, Casillas Medical and Wellness Center, Bling Aesthetics, and Dedicated Senior Medical Center.
If I need automotive parts, where can I find nearby stores near Goodyear Auto Service?
You can find automotive parts and accessories at nearby Advance Auto Parts and O'Reilly Auto Parts stores.