While some customers praised the friendly and helpful staff, many reported poor communication and long wait times, leading to frustration.
Service Quality
Several reviews highlighted issues with service quality, including incorrect repairs and upselling tactics, resulting in dissatisfaction.
Timeliness
Numerous customers expressed disappointment with long wait times for scheduled appointments, often exceeding expectations.
Honesty and Transparency
There were mixed reviews regarding honesty, with some customers feeling misled about pricing and service needs, while others appreciated the transparency of certain staff.
Staff Recognition
Specific employees, particularly Andy and Robert, received commendations for their exceptional service and customer care.
MR
Marie Renta
Oct 11, 2025
5.0
Friendly and fast. I appreciate it gentlemen!
DD
Dylan
Oct 2, 2025
5.0
They were amazingly honest and amazing. They don't overcharge are very nice.
AV
ANTONY VILLAFANE
Sep 19, 2025
5.0
Great customer service. Had a tire damage and they took care of it immediately no questions asked. Mgr Donald was awesome
CB
Chris Brock
Aug 27, 2025
1.0
Terrible experience I took my truck here for an alignment and it hasn’t driven straight ever since. Took it back twice and they didn’t get it right just go somewhere else I would recommend Mavis on LM Blvd they fixed it and for a better price
TS
Truth Speaker
Aug 24, 2025
1.0
Bad experiences here. Poor customer communication. Had to come back multiple times and was left waiting for over 3 hours for a simple tire rotation even when I had an appointment. Take your business elsewhere.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 601 North Bumby Avenue Suite A, Orlando, FL 32803-4998, USA.
What are the regular business hours of Goodyear Auto Service?
They are open Monday to Saturday from 7:00 AM to 7:00 PM, and on Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup for orders?
Yes, the location offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there wheelchair accessible entrances and restrooms at Goodyear Auto Service?
Yes, the facility has wheelchair accessible entrances and restrooms.
Is Goodyear Auto Service open on major holidays?
They are closed on January 1, April 20, and November 27, 2025; on other holidays like July 4 and December 24, they operate from 8:00 AM to 5:00 PM.
How can I book an appointment at Goodyear Auto Service?
You can make an appointment online at their website: https://www.goodyearautoservice.com/en-US/make-appointment.
What points of interest are near Goodyear Auto Service that I might visit?
Nearby, you can find Marine Corps Recruiting, Petco - East Colonial for pet needs, and Barnes & Noble bookstore and coffee shop, great for relaxing before or after your auto service.
Are there pet-related services near Goodyear Auto Service?
Yes, nearby pet services include Vetco Vaccination Clinic and Petco Grooming for pet care and training needs.
What shopping options are available near Goodyear Auto Service?
You can find stores like Five Below, Stein Mart department store, and Sprouts Farmers Market for groceries and more nearby.