Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceNot available
- Wheelchair accessible restroomAvailable
Location
Gerber Collision & Glass
11725 S Orange Blossom Trail, Orlando, FL
32837, United States
Hours
Reviews
4.4
163 reviews
5 stars
120
4 stars
20
3 stars
4
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service, highlighting staff members like Jeff, Rachel, and Ziomara for their professionalism and attentiveness.
Quality of Work
Overall, the quality of repairs received positive feedback, with many customers stating their vehicles looked as good as new after service.
Communication
While many reviews noted excellent communication regarding repair status, some customers expressed frustration over lack of updates and delays.
Timeliness
Several customers appreciated the quick turnaround times for repairs, while others reported delays and issues with scheduling.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service quality and communication issues.
- RMRodolfo MaiaNov 1, 20255.0Excellent service and customer support. The service was delivered before the established deadline. The service provided by Rachel and Ziomara was exceptional!
- HMhector mejiasOct 30, 20255.0La mejor atención de parte de Richel y Xiomara muy excelente trabajo de parte del equipo
- YOYashira Enid Irizarry OrtizOct 28, 20255.0Miss Ziomara the best. The whole crew amazing.
- MNMichael NavarroOct 6, 20251.0lo dejé y me lo entregaron al mes por las piezas que no llevaron a tiempo ! tenia como 20 detalles y lo vuelvo a dejar, me lo entregan y tiene 19 detalles, y lo vuelo a dejar y me lo entregan con 10 detalles ! TERRIBLE !!! no saben pintar ! no saben cuadrar no saben hacer su trabajo y pasan la factura al seguro carisimo ! te pintan hasta lo qie mo tenia que pintarte ! si puedes sal corriendo de alli ! entonces ellos creen que tu no sabes nada y te quieren entregar el coche como si todo estuviera bien ! te ven la cara de estupido algunos detalles se los tuve que quitar yo ! otro tuve que ir a otro taller ! NO SE RECOMIENDA ESTA TIENDA ! por favor sal corriendo ! ya está notificado al seguro de este incidente! CORREEEEEEEEE DE ALLIIIIIII I left it and they gave it back to me a month later because of the parts they didn't bring on time! It had like 20 parts and I left it again, they gave it back to me and it has 19 parts, and I left it again and they gave it back to me with 10 parts! TERRIBLE!!! They don't know how to paint! They don't know how to square, they don't know how to do their job and they bill the insurance company for it, it's really expensive! They even paint what they didn't have to paint! If you can, run away from there! Then they think you don't know anything and they want to give you the car as if everything was fine! They see your stupid face, I had to remove some parts myself! I had to go to another shop for another part! THIS SHOP IS NOT RECOMMENDED! Please run away! The insurance company has already been notified of this incident! RUN AWAY FROM THERE!
- MCmonica cardelAug 15, 20255.0Estuve en un accidente hace una semana y el seguro me envió a 3 lugares, elegí a Gerber. Excelente experiencia, súper profesional servicio al Cliente de Raquel y Luis Terminaron el vehículo Antes del tiempo estimado y recibía un update todos los días. Gracias por hacer que el stress de un accidente se hiciera más fácil
Frequently Asked Questions About Gerber Collision & Glass
What kinds of auto repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers collision repair, auto body repair, dent repair, bumper repair, windshield replacement, auto glass services, and paintless dent repair.
Does Gerber Collision & Glass provide a warranty on their repairs?
Yes, all repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
Where is Gerber Collision & Glass located in Orlando?
Gerber Collision & Glass is located at 11725 S Orange Blossom Trail, Orlando, FL 32837.
What are the operating hours of Gerber Collision & Glass?
The shop is open Monday to Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
Does Gerber Collision & Glass have wheelchair accessible restrooms?
Yes, the facility has wheelchair accessible restrooms but does not have a wheelchair accessible entrance.
How can I contact Gerber Collision & Glass?
You can contact them by phone at +1 407-857-8089 or email at info@gerbercollision.com.
Are there any nearby places to visit or dine after your appointment at Gerber Collision & Glass?
Yes, you can visit nearby restaurants such as Al's Pizza Real NY Pizza, Bombay Grill, Rico's Pizza, and Domino's Pizza for a variety of dining options.
What nearby shops or services can I access near Gerber Collision & Glass?
Nearby you can find Palm Casual Patio Furniture for home shopping, Twin Zone Hair Salon and Lourdes Beauty Salon for beauty needs, and Metro by T-Mobile for mobile phones.
Are there fitness or wellness options close to Gerber Collision & Glass?
Yes, nearby fitness and wellness options include CrossFit Taino and Steel Gym for workouts, as well as MVP Medical Spa and Face and Body Laser Skin Rejuvenation Center for spa and skin care services.