Need a rental car in Orlando, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Orange Blossom Trail location today.
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, with some cars not meeting customer expectations.
Reservation Issues
Customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding bookings.
Response Time
There were complaints about long wait times for phone support and in-person service, leading to frustration among customers.
Mixed Experiences
While some customers had great experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
FN
Farhad Nizamuddin
2 days ago
4.0
Very courteous staff. I made a booking for a full size car for 10 days. The gentleman offered me a mid size nissan sentra, but i said I assume it's not full size. He explained to me it is but right after another fella stepped in and offered me the vehicle size I booked. I was given a camry as per my liking and booking. Overall a good experience.
EW
ed wrinkle
Jan 3, 2026
5.0
Staff is extremely friendly and helpful. Cars are always clean. Pickups and drop-offs are easy.
MA
Minhaz Abedin
Dec 30, 2025
5.0
We received excellent service from this location. Kirk deserves a gold medal in customer service. Thank you!!
ZR
Zac Rivera
Dec 9, 2025
5.0
Great Experience with Awesome Staff and Services. Just excellent Experience from start to finish. Very Pleased
BD
borreload savage dragon
Nov 26, 2025
1.0
Got a corolla assigned to me from here by the insurance co. Took it on the road and it sounded fine until I got on the highway and it started to sound like a motorcycle struggling to rev. Tried to get it switched out in the morning, employee told me it would be delivered to me. Waited a few hours. Got back on phone. It was like our conversation from the morning never happened-no record of my address, no record of the call, no anything. On top of it the woman speaking to me was incredibly rude and refused to answer my questions, acted like she was doing me a favor for doing a job that should have already been completed in the first place. Avoid these lunatics.