Enterprise Rent-A-Car

4.1
428 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5316 E Colonial Dr, Orlando, FL
32807, United States
(407) 249-3262
https://www.enterprise.com/en/car-rental/locations/us/fl/orlandocolonial-town-center-0721.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Orlando, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Colonial Town Center location today.

Location

Enterprise Rent-A-Car
5316 E Colonial Dr, Orlando, FL
32807, United States

Hours

Reviews

4.1
428 reviews
5 stars
292
4 stars
41
3 stars
18
2 stars
14
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who went above and beyond.

Efficiency

Several reviews highlighted quick and easy rental processes, with minimal wait times for pickup and drop-off.

Vehicle Quality

Customers generally reported receiving clean and reliable vehicles, although some noted issues with specific cars.

Communication Issues

There were multiple complaints about poor communication, including unreturned calls and lack of timely updates regarding vehicle availability.

Hidden Fees

Some customers expressed frustration over undisclosed fees and charges that were not clearly communicated.
  • SL
    Sushi Latina
    Dec 31, 2025
    5.0
    Very knowledgeable and helpful. Also got me in a rental car less than 30 minutes.
  • AG
    Alec Gillio
    Dec 29, 2025
    5.0
    I had an issue with my rental that I had received through my insurance Fatima saw I was upset calm me down and took care of the problem fast and easy five minutes later problem solved. That’s a way to end 2025 great service highly recommend recommended.
  • KC
    Kim Crowl
    Dec 18, 2025
    5.0
    Great customer service and great options and buget options for everyone. Thank you!
  • ES
    Emilio Sanderson
    Dec 16, 2025
    5.0
    Great experience. The staff were extremely nice, attentive, and professional. The cars are impeccable. This was honestly the best experience I’ve had with Enterprise, even though I’ve never been disappointed before. Everything was smooth and easy from start to finish. Highly recommend!
  • KG
    Keith Gerber
    Dec 11, 2025
    5.0
    I appreciate Enterprise experience in Orlando where you can request pick up and return there at Amtrak station if you are open and have available staff. Also I see your rental locations can often be found near Amtrak in various cities. I like your usually prompt replies on option 4 of your automated phone answering and talk to a live and helpful staff most of time. I like your rates and availability through AARP Expedia
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Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car at the Colonial Town Center location?

Enterprise Rent-A-Car in Orlando is open Monday to Friday from 8 AM to 6 PM, Saturdays from 9 AM to 2 PM, and closed on Sundays.

How can I reserve a rental car at Enterprise Rent-A-Car in Orlando?

You can reserve a rental car online through their website or reservation URL, or by calling their local phone number at +1 407-249-3262.