Brand Certified
Enterprise Rent-A-Car
4.2(948 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
4450 W Colonial Dr, Orlando, FL
32808, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(407) 297-0319
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/fl/orlando-west-colonial-0737.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Orlando, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Colonial location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
948 reviews
5 stars
649
4 stars
110
3 stars
35
2 stars
29
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Tyler and Seth for their exceptional service.
Vehicle Availability
Numerous reviews indicated issues with vehicle availability, including reservations not being honored and customers being offered smaller or different vehicles than requested.
Wait Times
Several customers reported long wait times for both picking up and returning vehicles, often exacerbated by understaffing.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about poor communication and unprofessional behavior from some staff members.
- AHAdam HarrisonFeb 13, 20264.0Convenient location near major car dealerships (I rented while my vehicle was being serviced). Unfortunately, I did have to wait over an hour for a rental car to be returned and cleaned. That said, Tyler B did a great job keeping me updated, which helped ease the wait. During that time I watched him pleasantly greet others and give them that same attention. Shout out to him and the crew for doing their best with what they had!
- DDDeeFeb 7, 20265.0Service, pricing, quality EXCELLENT BEYOND EXPECTION. BOTH TYLERS THAT WORK HERE ARE AMAZING.
- AHAlex HileJan 31, 20265.0Everyone was really helpful and vehicle driven perfectly
- GZGabriela ZamoraJan 13, 20265.0We walked in after calling numerous enterprises with no luck of getting a car we ended up still with no car but Pedro and his manager at the front desk were amazing in trying to help us find one. I appreciate the customer service at this location!! Great team working there very friendly!
- CMCamila MendezJan 11, 20261.0I made a reservation for a car one week in advance, but when I arrived to pick it up, the vehicle they assigned to me was in very poor condition. Warning lights were on, the brakes made loud noises when braking, the back of the car was badly scratched, and the interior smelled strongly of cigarette smoke. I immediately raised these concerns with the staff, but they were unable to help or offer a better vehicle. On top of that, the car was not ready as promised and did not even have a full tank of gas. Overall, this was a very disappointing experience and not what I expected after reserving in advance. I would not recommend this location based on the lack of vehicle quality and customer service
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Orlando, FL?
Enterprise Rent-A-Car is located at 4450 W Colonial Dr, Orlando, FL 32808.
What are the operating hours of Enterprise Rent-A-Car West Colonial location?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 12:00 PM to 4:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Orlando?
They offer a wide range of vehicles including rental cars, vans, luxury cars, and more with flexible rental options.
Does Enterprise Rent-A-Car offer airport pick-up services at the West Colonial location?
Yes, Enterprise Rent-A-Car provides airport pick-up services at this location.
What payment options are accepted by Enterprise Rent-A-Car in Orlando?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Can I reserve a rental car online for Enterprise Rent-A-Car West Colonial location?
Yes, you can reserve your rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/fl/orlando-west-colonial-0737.html
Are there any discounts available at Enterprise Rent-A-Car West Colonial?
Yes, this location offers discounts for active military members.
Which nearby automotive services can customers visit in the vicinity of Enterprise Rent-A-Car?
Nearby automotive service providers include Sirius Tires LLC, Mr Goma Tires, and Auto Repair Xception, offering tire services and automotive repairs.
What points of interest can I visit near Enterprise Rent-A-Car in Orlando?
You can visit West Colonial Soccer Fields, a local park and stadium, or Universal amusement and water parks, which are popular attractions nearby.
Are there any nearby car dealers close to Enterprise Rent-A-Car on West Colonial Dr?
Yes, nearby car dealers include Hoosh's Auto Sales Inc., Adrenaline Motors LLC, Metro Auto Sales, Infinity Dealership, and Credit Cars.
Brand Certified Facts from Enterprise Rent-A-Car
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