Brand Certified
Enterprise Rent-A-Car
3.9(383 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
9840 International Drive, Orlando, FL
32819, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(407) 398-0526
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/fl/orlando-convention-center-rosen-hotel-07v7.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Orlando, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rosen Centre 1st Floor location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.9
383 reviews
5 stars
228
4 stars
46
3 stars
27
2 stars
20
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Norm and Diana for their exceptional service.
Wait Times
Numerous reviews highlighted long wait times for vehicle pickup, with some customers waiting over an hour despite having reservations.
Vehicle Condition
Several customers reported receiving dirty or poorly maintained vehicles, with issues such as unpleasant odors and cleanliness concerns.
Reservation Issues
Multiple customers experienced problems with their reservations, including unavailability of booked vehicles and discrepancies in car categories.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, indicating inconsistency in service quality.
- BLBrenda LancasterFeb 9, 20265.0Manager at Orlando convention center is PHENOMENAL! Very kind and super helpful. If you can duplicate her, do it! =0)
- DYDee YoungFeb 3, 20265.0We received great service at the location we rented from! ( The Rosen Center) The staff was accomodating and the pick up was quick and easy. The after hours return was also an easy process. Ava, Norm and Christopher made everything go so smoothly for us! They really do go the extra mile!
- MDMegan DiGregorioFeb 2, 20265.0Excellent customer service from Norm!
- SSSherlyJan 29, 20265.0The level of service at Enterprise at the Rosen Centre is always amazing and quick. Every time I’m in the Orlando area, this is my go-to location for rental cars as a Platinum member. Chris, the manager, consistently goes above and beyond to make sure customers are highly satisfied. Truly a top-tier experience every visit!
- LNLeonid NamJan 16, 20261.0They’re working too slow. I waited for my turn about 40 mins. They served 1 guest about 40-50 min. Terrible service
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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