Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Orlando, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North John Young Pkwy. location today.
Location
Hours
Reviews
4.2
643 reviews
5 stars
432
4 stars
69
3 stars
33
2 stars
25
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and helpfulness, with specific mentions of employees like Charles and Farzan.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and odor, with reports of dirty and smelly cars being a common complaint.
Reservation Issues
Numerous customers experienced problems with vehicle availability despite having reservations, leading to long wait times and frustration.
Overall Experience
While some customers had positive experiences and recommended the location, others reported significant dissatisfaction, particularly regarding service delays and vehicle quality.
Staff Efficiency
Some reviews noted that the staff was efficient in handling rentals and returns, but there were also complaints about slow service during peak times.
- SSSean5 days ago5.0I rented from this location 3 times and each time I had great service. This most recent time I told myself I need to give them a 5 star review already since Vince (the manager) took care of my needs based on me needing a car quickly. I reserved a car at after 4 pm and he was able to get me a very nice rental by 4:30 pm. All with great service. I do recommend this location!
- KEKathleen EdmondsNov 14, 20255.0Feiarra foster is absolutely amazing. She was kind and considerate from start to finish and had great energy. She was funny and made sure our time there renting a truck was seamless. Thank you Feiarra!
- CMcynthia mooreOct 15, 20251.0The John Young location was very helpful after I explained my bad experience and Dunwoody Georgia as well as the airport in Atlanta Georgia. I had mechanical issues with the vehicle and they refused to assist, turned me away.
- SMSusan MorelliOct 8, 20255.0I rated this 5 stars because of the exceptional customer service. The employees were very personable, extremely truthful regarding car availability and empathetic to my reasons for having to rent a car. I highly recommend making a reservation.
- SLsloop loopSep 30, 20255.0I did my reservations by internet then just show my credentials then boom my renters truck next to my car before I done the my paperwork was like sign and drive.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on North John Young Pkwy?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Orlando?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and is closed on Sundays.
Can I book a rental car online for the Enterprise Rent-A-Car Orlando location?
Yes, you can reserve your rental car online at Enterprise's website for the North John Young Pkwy. location.
What payment methods are accepted at Enterprise Rent-A-Car in Orlando?
They accept American Express, Visa, MasterCard, Discover, cash, and checks.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, they have great weekend rates and offer discounts for active military personnel.
Is Enterprise Rent-A-Car owned by women?
Yes, this Enterprise location is women-owned.
Where is Enterprise Rent-A-Car located in Orlando, FL?
The Enterprise Rent-A-Car is located at 3801 N John Young Pkwy, Orlando, FL 32804.
What nearby automotive services can I find around Enterprise Rent-A-Car on N John Young Pkwy?
Nearby automotive services include Crash Champions Collision Repair, Service King Collision for auto repairs, and Bob's Top Shop for parts and repairs.
Are there any nearby places where I can grab a bite or a drink after renting a car?
Yes, you can visit Coincidence Cafe for smoothies and casual eats after your rental visit.
How can nearby businesses like FLYY Media Solutions or Alchemy Marketing benefit Enterprise Rent-A-Car customers?
Customers interested in advertising or web design services can easily access local agencies like FLYY Media Solutions and Alchemy Marketing, which are close to the rental site.