Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Orlando, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Union Park location today.
Location
Hours
Reviews
4.1
845 reviews
5 stars
562
4 stars
94
3 stars
39
2 stars
29
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, accommodating, and providing excellent service, particularly highlighting individuals like Claudia, Brandon, and Matt.
Efficiency
Customers frequently noted the quick and efficient process for picking up and dropping off vehicles, with minimal wait times reported.
Vehicle Condition
While many customers received clean and well-maintained vehicles, some reported issues with cleanliness and maintenance, such as dirty interiors and low tire pressure.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including not receiving the reserved vehicle and miscommunication regarding reservations.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor customer service and disorganization at times, particularly regarding communication and handling of issues.
- AAAlicia AndersNov 11, 20255.0I absolutely love renting from them would never go to any others easy to check in and check out very friendly staff very happy
- LGLori Pietsch GonzalezOct 25, 20255.0This was the smoothest experience o ever had in renting a car. The employees were polite and very organized. No problem picking up or dropping off. No lines no hassle. Definitely rent again from here
- KDKelly DemmoOct 20, 20255.0Everyone there is great. Claudia hooked us up today. She is Awesome! Best Customer Service!
- OMOleksandr MalovanyiOct 20, 20254.0Entrance to the office, not where it is shown on the Google map. It's a huge inconvenience
- KDKerline DortOct 18, 20253.0Great service. Our car was not in the best condition inside it had a light interior and it was dirty but the service there was good. They did try their best to clean the car for us and wash it, but I felt like it would’ve been a better service if they would’ve just gave us an upgraded car because the only one that had that was in the size that we ordered was that dirty one.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Orlando offer?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car at the Union Park location?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Where is the Enterprise Rent-A-Car in Orlando located?
The location is at 10656 E Colonial Dr, Orlando, FL 32817, United States.
Can I reserve a rental car online for Enterprise Rent-A-Car in Orlando?
Yes, you can reserve a rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/fl/orlando-union-park-0751.html.
Does Enterprise Rent-A-Car Orlando offer any special weekend rates?
Yes, they offer great weekend rates which can be booked through their weekend specials page.
What payment methods are accepted at Enterprise Rent-A-Car in Orlando?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car in Orlando provide services like airport pick up?
Yes, airport pick up is one of the services offered at the Union Park location.
Are there other Enterprise rental services nearby?
Yes, nearby there is an Enterprise Truck Rental and another Enterprise Rent-A-Car location, both offering rental services for vehicles and trucks.
What dining options are available near Enterprise Rent-A-Car in Orlando?
Nearby restaurants include Firehouse Subs for quick sandwiches, BaanChan Thai Restaurant for Thai cuisine, California Chicken Grill, Maria Bonita Mexican Restaurant, and KFC for fast food.
What local places can customers visit before or after renting a car at Enterprise in Orlando?
Customers can visit nearby places like Salsa Heat Dance Studio to enjoy active life activities or the Orlando Venetian Ballroom for events and dancing. They might also find the Union Park Animal Hospital convenient for pet care.