Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Orlando, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Union Park location today.
Location
Hours
Reviews
4.1
852 reviews
5 stars
568
4 stars
95
3 stars
39
2 stars
29
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to help.
Efficiency
Customers frequently noted quick service and efficient processes for both pick-up and drop-off.
Vehicle Condition
While most vehicles were reported as clean and in good condition, some customers experienced issues with dirty interiors or maintenance problems.
Communication Issues
Several reviews mentioned poor communication, including mismanagement of reservations and lack of follow-up on customer inquiries.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about specific incidents of poor service and unprofessional behavior from staff.
- AHAlexis HarringtonDec 30, 20255.0I really appreciate how accommodating and communicative this branch has been! Friendly and kind customer service
- MMMemento Mori MorettaDec 26, 20254.0Four stars, that is the highest I usually give because there's always room for improvement. This Enterprise location and these guys/employees did awesome. When a lot of other rental locations were closed. This location was open while other locations were closed. Great customer service.
- WJWilfredo Hernandez de JesusDec 16, 20255.0This is about the 4th time I have rented from this location. My experience with them have always been great. They have always tread me very respectful, friendly, caring and extremely professional. They are Awesome. Thank you everyone for a great job. You guys are the BEST!
- RKRobert KelleyDec 16, 20255.0Ford Expedition Platinum Max was a dream car to rent from Enterprise. Staff had the car ready to go when I got there and was helpful in explaining some of the vehicle features that I had no experience with. Car was very easy to handle and a nice quiet ride in all the traffic we had to navigate through. Very good overall experience from pickup to drop off.
- PAPedro AcevedoDec 15, 20255.0Very quick service..
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Orlando offer?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car at the Union Park location?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Where is the Enterprise Rent-A-Car in Orlando located?
The location is at 10656 E Colonial Dr, Orlando, FL 32817, United States.
Can I reserve a rental car online for Enterprise Rent-A-Car in Orlando?
Yes, you can reserve a rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/fl/orlando-union-park-0751.html.
Does Enterprise Rent-A-Car Orlando offer any special weekend rates?
Yes, they offer great weekend rates which can be booked through their weekend specials page.
What payment methods are accepted at Enterprise Rent-A-Car in Orlando?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car in Orlando provide services like airport pick up?
Yes, airport pick up is one of the services offered at the Union Park location.
Are there other Enterprise rental services nearby?
Yes, nearby there is an Enterprise Truck Rental and another Enterprise Rent-A-Car location, both offering rental services for vehicles and trucks.
What dining options are available near Enterprise Rent-A-Car in Orlando?
Nearby restaurants include Firehouse Subs for quick sandwiches, BaanChan Thai Restaurant for Thai cuisine, California Chicken Grill, Maria Bonita Mexican Restaurant, and KFC for fast food.
What local places can customers visit before or after renting a car at Enterprise in Orlando?
Customers can visit nearby places like Salsa Heat Dance Studio to enjoy active life activities or the Orlando Venetian Ballroom for events and dancing. They might also find the Union Park Animal Hospital convenient for pet care.