Enterprise Rent-A-Car

4.2
697 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

35 E Colonial Dr, Orlando, FL
32801, United States
(407) 843-5411
https://www.enterprise.com/en/car-rental/locations/us/fl/downtown-orlando-north-quarter-0701.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Orlando, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Orlando North Quarter location today.

Location

Enterprise Rent-A-Car
35 E Colonial Dr, Orlando, FL
32801, United States

Hours

Reviews

4.2
697 reviews
5 stars
455
4 stars
96
3 stars
33
2 stars
24
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Taylor, Ari, and Jenni for their outstanding service.

Reservation Issues

Several reviews highlighted problems with reservations, including being told cars were unavailable despite prior bookings, leading to frustration among customers.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported issues like dirty interiors and mechanical problems.

Overall Experience

While many customers reported positive experiences and expressed a desire to return, there were notable complaints about poor service and unprofessional behavior from certain staff members.
  • SG
    Stealth Motors Group
    Dec 27, 2025
    1.0
    We made a reservation to pick up the vehicle on 27 December a few days prior to the date we received a call on the 27th telling us we are sold out. We don’t have any more vehicles, bad customer service and professional service I would never run from this location. -
  • BD
    Brian D
    Dec 14, 2025
    5.0
    My insurance arranged my rental with Enterprise while my car was getting fixed. Taylor did an outstanding job getting everything coordinated from having a driver pick me up and making sure I was good to go throughout the time I used the rental.
  • TB
    Teresa Burrell
    Dec 9, 2025
    5.0
    Friendly and efficient service. The coordination with my insurance company and the repair shop was seamless.
  • AC
    Ashley Curry
    Dec 4, 2025
    5.0
    Best car rental experience I've ever had! The car I rented in another state had an issue with the A/C. I stopped in at this location before heading back home ( 14 hrs away) and they furnished another car for me in less than 10 minutes! I was back on the road in a matter of minutes. Very courteous staff, professional, and proficient! Thank you so much for taking care of my rental needs!
  • KP
    Kevin Page
    Nov 30, 2025
    5.0
    Excellent location for car rentals. I use them almost exclusively now. Their prices are usually better or at par with what you'd find on one of the discount sites, and living so close, it's a no brainer for me. The staff is quick, helpful, and responsive, and they're really the reason, together with the location, that makes this location work so well.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Orlando?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

Where is Enterprise Rent-A-Car located in Orlando?

Enterprise Rent-A-Car is located at 35 E Colonial Dr, Orlando, FL 32801.