Central Florida Chrysler Dodge Jeep Ram

4.1
4721 reviews

About

Car Dealer

Location

Central Florida Chrysler Dodge Jeep Ram
8675 Commodity Circle, Orlando, FL
32819, United States

Hours

Reviews

4.1
4,721 reviews
5 stars
3,357
4 stars
289
3 stars
107
2 stars
131
1 star
837

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in sales and service departments.

Sales Experience

Several reviews highlighted positive experiences with sales representatives who were professional, knowledgeable, and not pushy.

Service Quality

The service department received mixed feedback; while some praised quick and efficient service, others reported poor communication and unresolved issues.

Transparency Issues

Multiple customers expressed frustration with hidden fees and lack of upfront pricing during the purchasing process.

Follow-Up and Communication

Several reviews noted a lack of follow-up and communication from the dealership, particularly regarding service updates and warranty issues.
  • PT
    Patricia Teixeira
    5 days ago
    1.0
    I bought a car a year ago, and it broke down in less than 30 days. We kept paying for the car without using it until September. We managed to return it to the factory with the help of a lawyer. Now my driver's license is suspended because they didn't notify the DMV that they had the car. Now nobody is resolving my problem. I called the bank, and they said the dealership says it's the factory's responsibility, and I'm unable to work because I can't drive.
  • RB
    Randy Balcacer
    Nov 13, 2025
    1.0
    Very dishonest dealership My third time getting a vehicle from this dealership and as they say: Third is a charm! So it will be my last time getting a vehicle from them. I got what you can say was my dream truck a fully loaded 2026 RAM 1500 RHO. However, that’s the only positive thing I have to say. I’ll tell you this, if you can make a deal without any add ons or extras you’re lucky. I got thousands of extra fees that are totally unnecessary and should be really optional not basically just thrown in there with your vehicle. I added a picture of my bill of sale so you have an idea of all the extra fees and services/products they threw in there. I didn’t realize until a couple of days later so I tell you to stay away from Central Florida Chrysler Dodge Jeep RAM!
  • NC
    Nikolas Carver
    Nov 13, 2025
    5.0
    I had the pleasure of working with AB last weekend on the purchase of my Jeep Wrangler 4xe! His personality made the process seem like I was working with a friend the entire time. I was able to trade in my Mazda CX5 for a value I was comfortable with which made getting into the Jeep much easier. Thank you AB for your help! I will definitely come back to see AB when I am ready for my next purchase and you should too!
  • DH
    Daniel Harley
    Nov 3, 2025
    1.0
    Worst Dodge dealer I have dealt with. This dealer sold my mother a 40 thousand dollar vehicle and from the very beginning has issues with the vehicle shutting down, seems electrical. It happes about every 60 days and for 2 years we have been taking this vehicle back. The dealer has attempted to fix at least 5 times and all together they have had the vehicle roughly 5 months. In addition now that the vehicle is hitting 60k, they still have not fixed the problem and just hold the vehicle call us in a week and says they didn't see anything wrong. It's not a bad dodge experience as I understand things happen it's a bad dealer experience as once they sell you the car and have you buy the most extended warranty they don't care. Be careful here or just find a respectable dealer.
  • FF
    Fuzzy-One-Z
    Nov 3, 2025
    1.0
    My current Jeep is a 2016 75th year anniversary model of the Wrangler that was in excellent condition with very low miles of use because I am a disabled senior on a fixed income. I have purchased 2 jeeps from this place and by my experiences since the original service manager Randy I met in 2007 retired they have become the most incompetent service department I have ever had to deal with and with a history of ownership changes as well as an above average of changing of service managers also . Some of who damaged and pirated my vehicles multiple times in the past 9 years . Recently when I tried to get solutions to simply restore my vehicle to its condition it was in when given to them by going to higher powers I met a general manager more concerned with his personal life that was more interested in covering for the ones responsible and he tried to appease me with minimal compensation and the most insulting gaslighting I ever heard . When I went to another dealership to assess the damages properly because of the negligence I experienced there I was given a much more extensive list of damaged parts that the CENTRAL FLORIDA CHRYSTLER DODGE JEEP Assesment did not list on the estimate .So them when I attempted to tell him by phone to come to a solution he already knew through employee’s that were coincidentally working there that day at the other dealership when I got the accurate estimate .All I can say is that my disability prevents me from driving my vehicle off-road and I am a defensive driver that only uses it for local trips to the store and trips like going the post office wich is the reason for me only having 35 thousand miles on my odometer . Also I am a driver that doesn’t put over 150 to 200 miles on my Jeep monthly and most importantly my Jeep was driven for over 280 miles while in their possession that resulted in a blown rear and shocks , front axle casing and tire seals and more that will cost me another 10 thousand dollars besides the several thousand Central Florida CDJR has already charged me . Other damages also include recently melted headlight bubbles , a chipped rim and a dented hood on both sides while in service for an engine light . Never again will I go there even though I still own the last Jeep that I bought from them .

Frequently Asked Questions About Central Florida Chrysler Dodge Jeep Ram

What are the operating hours of Central Florida Chrysler Dodge Jeep Ram?

Central Florida Chrysler Dodge Jeep Ram is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Where is Central Florida Chrysler Dodge Jeep Ram located?

It is located at 8675 Commodity Circle, Orlando, FL 32819, United States.