Central Florida Chrysler Dodge Jeep Ram

Reviews

• MA

  Michael Aubry

  2 days ago
  1.0
  I purchased a 2019 Tacoma from Central Florida CDJR and the used‑car reconditioning was extremely disappointing. Less than 10k miles after purchase, I’m already being told the front tires need replacement due to outside edge wear—something that would not be an issue had their technician actually performed the alignment they claimed and were paid for. The truck was “aligned” twice by their shop, yet I verified afterward that it still wasn’t done correctly. On top of that, the wheels were so poorly balanced during intake that all four were 2–4 ounces off, causing highway vibration, and the lugs were over‑tightened to the point one broke within the first week. As a technician who has worked alongside used‑car departments, I’ve never seen a vehicle leave a lot with outside tread under 4/32 without a tire recommendation. This level of oversight and poor reconditioning is unacceptable.
• CH

  Chris H

  3 days ago
  1.0
  NEGATIVE STARS!! BEWARE OF THIS DEALERSHIP ALONG WITH OWNERS MORGAN AUTO GROUP!! LOOK UP THEIR REVIEWS, NOT GOOD!! They are the worst DEALERSHIP I've ever dealt with and will never use again. They don't care about u after u buy from them. Bought a vehicle, was forced to buy certain policies, even with a 800 credit score. One of the policies was a cleaning fee, got home and vehicle was full of ants. Called my finance manager who wanted to argue about it and did nothing to correct it even after having a "CLEANING FEE" that I paid for. How does that even make sense. I traded the vehicle almost 3 months ago, I've been calling many times (which u never get someone to answer phone) leaving messages to get refunded for policies purchased with NO response, even emailing the owner. I finally got someone to answer the phone and was giving Kayoni name which is the warranty clerk. I emailed and spoke with her on Jan 7th 2026, as of today she has not responded back to me with anything. This is UNACCEPTABLE for anyone, this information is getting sent to the State of Florida along with Channel 9 news.
• AS

  Alex Smith

  6 days ago
  5.0
  There are not enough kind things I could say about Justin Grayek, as well as the mechanic Asa. I am so thankful that God placed them in my path when my vehicle had a misfire, because they have been as honest and compassionate as they could be with me during this time. Nobody wants to have a vehicle malfunction when you’re 10 hours (627 miles) away from family and home, but Justin and his team have been so kind in getting me the help and answers I need! Amidst my panic and concern over how I could keep my kids vacation from being completely ruined by an adult problem, these are the heroes that stepped up to help! Words can’t express how grateful I am for Justin and Asa, but maybe this Google review will be a small indicator of their impact!
• CO

  Chad Oesterreich

  Feb 25, 2026
  1.0
  Recently purchased (leased) a new vehicle from this dealer after being there for over 8 hours. Every time the sales guy and manager came by to discuss another deal, we kept asking 39 months, and 39,000 miles correct? They always said, "Yes". Only to find out when I logged into the financial app that they only did 32,505 miles for the entire lease. (10,000 miles a year instead of 12,000. resulting in a 6500 mile deficit.) I have asked the dealership to make this right and they refuse. I have reached out to the GM and he basically said," you signed it!" People I urge you not to go to this dealer ship! You will be ripped off. I will spread this message to as many people on all social media platforms I can - so others do not get ripped off too! This is not a dealership you want to buy from - there are so many others in the area to pursue!
• DD

  D

  Feb 18, 2026
  1.0
  Word of caution to anyone doing business here. I bought a brand new Dodge Challenger sight unseen in summer 2024. The invoice included a “tint” fee, and I picked the car up at night, so I assumed it had at least a light tint. The next day I saw there was no noticeable tint at all (factory glass at best). I brought this up with the sales team and was told we could address it the next time I came in for service. Fast forward, the car still has under 4,000 miles and I live over an hour from Orlando, so I do not get there often. I reached back out to finally get the tint done and requested it darker than their standard, since I have a legal tint exemption. I was told they only install 35% and that is the only film they carry. I asked a simple compromise: if I purchase the film myself, can the dealership install it? I was told they needed to speak to the GM. I followed up multiple times over more than two weeks and never received an answer. Since we needed the vehicle for work and tint was required, I ended up paying out of pocket at a local shop instead. The dealership price was around $800. I got 3M film with about 95% heat rejection installed locally for around $400. Between the original tint fee and the lack of follow through on a reasonable request, this was frustrating and disappointing. I own a local business and buy vehicles regularly, and this would have been an easy opportunity to do right by the customer.

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