Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Orlando #6744 in Orlando, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orlando, FL or call us at (407) 867-3678.
Feedback on customer service is mixed; while some employees like Alejandra and Pablo received praise for their helpfulness, others were reported as rude and dismissive.
Staff Knowledge
Several customers highlighted the knowledge and expertise of staff members, particularly in assisting with battery and part replacements.
Store Conditions
Customers noted issues with cleanliness and organization, as well as complaints about the store not opening on time.
Overall Experience
While some customers had positive experiences and appreciated the service, many expressed frustration with long wait times and poor customer interactions.
JC
jorge carlo
Feb 17, 2026
1.0
I wanted to let the manager from this store know that when customers come into the store to purchase the two employees were very disrespectful and busy talked to me with an attitude and then making you feel unwanted I felt like walking out of the store. She even walked away from me when I finally noticed she was standing to help me but because I was distracted and the other nice employee came to help me. It should not be like this! From now on I will be shopping at discount auto or O'Reilly. Thanks for taking the time to read my post.
VV
vardhan vavilala
Feb 16, 2026
5.0
I had a great experience at AutoZone thanks to Alejandra! She was extremely helpful, patient, and knowledgeable. She took the time to understand my issue and made sure I got exactly what I needed. Her customer service skills are outstanding, and she made the whole process smooth and stress-free.
It’s always nice to see employees who genuinely care about helping customers. Thank you, Alejandra, for your excellent support! I truly appreciate it.
KW
Keshon Wilson
Feb 2, 2026
5.0
I had a great experience at the AutoZone on W. Oak Ridge location. Devin was very knowledgeable, patient, and helped me with everything I needed. Excellent customer service highly recommend!
SB
Sai Bharadwaj
Jan 9, 2026
1.0
Worst experience they billing multiple for one purchase and asking for refund for multiple charges makes them angry
RT
Ridlica Tataille
Dec 31, 2025
1.0
Went into this auto zone, as I entered there was a lady behind a counter. She had on big sunglasses, thin black hair, with a red shirt on I proceeded to say excuse me to her. She turned around looked at me and walked away. Then she turned around again and completely ignored me standing there. She has terrible customer service and is unkind. She could’ve redirected me or simply say someone will be with me shortly. Instead I was met with a dismissive attitude.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts at 3009 West Oak Ridge Rd, Orlando?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer any pickup or delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
What types of automotive products can I find at this AutoZone location?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands are available at AutoZone Auto Parts in Orlando?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact phone number for the AutoZone Auto Parts store on West Oak Ridge Rd?
You can reach the store at (407) 867-3678.
How can I contact AutoZone Auto Parts customer service?
You can contact customer service via email at customer.service@autozone.com.
Is there a gas station near the AutoZone Auto Parts store in Orlando?
Yes, the Citgo and RaceTrac gas stations are nearby, convenient for fueling up before or after your visit.
Are there food and coffee options near the AutoZone Auto Parts location?
Yes, Scooter's Coffee and Restaurante DOMINICANO are nearby, providing great options for coffee and meals before or after shopping.
What healthcare facilities are near the AutoZone Auto Parts store?
Nearby healthcare facilities include Orlando Center For Womens Health, Night Lite Pediatrics Urgent Care John Young FL, and PM Pediatric Urgent Care.
Can customers combine a visit to AutoZone with nearby shopping or educational centers?
Yes, customers can visit the nearby Amwey Center shopping mall and educational facilities like Orange Technical College South Campus and Mid Florida Tech.
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