Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Old Cheney Hwy in Orlando, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orlando, FL or call us at (407) 568-4143.
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Aeron, Luis, and Jose for their exceptional service.
Knowledgeable Staff
Customers frequently noted the staff's expertise in diagnosing issues and providing accurate information about parts and repairs.
Mixed Experiences
While most reviews were positive, there were some negative experiences regarding service quality and staff behavior, indicating inconsistency in customer interactions.
Product Availability
Customers appreciated the wide range of parts available both in-store and online, often mentioning the convenience of finding what they needed.
Store Environment
The cleanliness and organization of the store were generally well-received, contributing to a positive shopping experience.
TT
Tave Torres
Dec 18, 2025
5.0
Your service representative was very helpful in finding a certain part for my truck, turns out that the crankshaft position sensor on top of engine for 2017 chevrolet 1500 is labeled a intake valley sensor. I kept spinning my tires and time searching on my own, your representatives was relentless on helping me figure it out and sure enough enlightened me about proper name for the sensor I needed, thanks a bunch
KS
Kristel Sharritt
Nov 2, 2025
5.0
Very friendly sales associates and made my transaction very smooth and helpful
SP
Shannon Patterson
Oct 30, 2025
5.0
Store 4816 did a Great job helping me replace the 2nd battery in my 2500 HD GMC .
I believe the young man’s name was Louis.
BG
Benjamin The guy
Oct 16, 2025
1.0
Completely incompetent staff. A worker told me my car would run better if I put mustard in my gas tank?!?!? I got called FBN 6 times have no clue what it means the guy just kept saying youre an FBN and when I would ask him what it meant he would say “oh nothing”. Seriously autozone what is going on?
JS
Joey Steele
Oct 11, 2025
5.0
If you’re looking for a reliable auto parts retailer that emphasizes accessibility, knowledge, and service, AutoZone consistently stands out. Here’s a well-rounded review of why many customers rate their experience highly, along with some practical tips to get the most from .
AutoZone carries a broad range of parts for domestic and imported vehicles, including filters, spark plugs, batteries, brakes, fluids, tools, and maintenance items.
Availability online and in-store makes it easy to find everything you need in one place and In-store pros can assist with compatibility checks, basic troubleshooting, and how-to tips with
Helpful services and programs**
Free diagnostic tools and code reading (OBD-II scans) on select devices at some locations, empowering customers to understand issues before replacing parts.
Extended warranty options and loyalty perks through the AutoZone rewards program, which can save money on repeat purchases.
DIY resources such as how-to guides, repair tips, and maintenance advice, helping customers feel confident tackling projects, they also have clear return policies and exchanges on most parts purchased, which adds peace of mind for customers undertaking repairs.
AutoZone tends to earn high marks for its comprehensive product range, accessible knowledge base, and customer-friendly services. The combination of convenient shopping channels, DIY resources, and loyalty incentives makes it a strong choice for both everyday maintenance and more involved repairs. As with any large retailer, your experience can depend on the staff and the best possible service.