Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Old Cheney Hwy in Orlando, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orlando, FL or call us at (407) 568-4143.
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with vehicle issues.
Staff Competence
Several reviews highlighted specific employees, such as Aeron, Luis, and Lita, for their exceptional service and expertise in diagnosing and resolving car problems.
Product Availability
Customers appreciated the wide range of parts available both in-store and online, making it convenient to find necessary items.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific staff members or instances of poor service.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
KS
Kristel Sharritt
Nov 2, 2025
5.0
Very friendly sales associates and made my transaction very smooth and helpful
SP
Shannon Patterson
Oct 30, 2025
5.0
Store 4816 did a Great job helping me replace the 2nd battery in my 2500 HD GMC .
I believe the young man’s name was Louis.
BG
Benjamin The guy
Oct 16, 2025
1.0
Completely incompetent staff. A worker told me my car would run better if I put mustard in my gas tank?!?!? I got called FBN 6 times have no clue what it means the guy just kept saying youre an FBN and when I would ask him what it meant he would say “oh nothing”. Seriously autozone what is going on?
JS
Joey Steele
Oct 11, 2025
5.0
If you’re looking for a reliable auto parts retailer that emphasizes accessibility, knowledge, and service, AutoZone consistently stands out. Here’s a well-rounded review of why many customers rate their experience highly, along with some practical tips to get the most from .
AutoZone carries a broad range of parts for domestic and imported vehicles, including filters, spark plugs, batteries, brakes, fluids, tools, and maintenance items.
Availability online and in-store makes it easy to find everything you need in one place and In-store pros can assist with compatibility checks, basic troubleshooting, and how-to tips with
Helpful services and programs**
Free diagnostic tools and code reading (OBD-II scans) on select devices at some locations, empowering customers to understand issues before replacing parts.
Extended warranty options and loyalty perks through the AutoZone rewards program, which can save money on repeat purchases.
DIY resources such as how-to guides, repair tips, and maintenance advice, helping customers feel confident tackling projects, they also have clear return policies and exchanges on most parts purchased, which adds peace of mind for customers undertaking repairs.
AutoZone tends to earn high marks for its comprehensive product range, accessible knowledge base, and customer-friendly services. The combination of convenient shopping channels, DIY resources, and loyalty incentives makes it a strong choice for both everyday maintenance and more involved repairs. As with any large retailer, your experience can depend on the staff and the best possible service.
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francheska yardlyn
Oct 10, 2025
5.0
I go here all the time. I’ve tried other auto zones but they aren’t as nice or have as much connection with people and are able to sit talk understand listen and be patient. I always see Luis and he is so helpful and always a good time seeing him.