Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Pine Hills Road in Orlando, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orlando, FL or call us at (407) 293-1558.
While many customers praised the helpfulness and friendliness of specific employees like Debbie and Franklin, there were also reports of rude and unprofessional behavior from some staff members.
Staff Knowledge
Several reviews highlighted the knowledge and expertise of employees, particularly in assisting with car issues and providing product recommendations.
Inconsistency
Customer experiences varied significantly, with some reporting excellent service and others encountering unhelpful or disrespectful staff.
Store Environment
The store was generally described as clean and organized, although some customers noted issues with product availability and staff responsiveness.
Management Issues
There were complaints regarding management behavior, including reports of racism and poor treatment of employees, which negatively impacted customer experiences.
ID
Island Dept
Nov 16, 2025
1.0
Manager Jefferson has terrible customer service. He refuses to price match with Orlieys. So from now on I will take me business to where I get better customer service and better price match.
JO
jasmine owens
Nov 14, 2025
5.0
Ms. Debbie’s service was amazing. She was super energetic and helpful. My stressful situation quickly took a turn for the better! My battery was changed quickly and my process was smooth. I’d recommend this store
JG
Jennifer Gilliam
Nov 10, 2025
1.0
The supposed "manager" Kia is very rude and unhelpful. I inquired about a delivery order I placed online that was missing items and she refused to assist me and was extremely mean to me as if I was inconveniencing her. Go to a different location if possible, don't do online orders either.
JG
Jamar Gardener
Nov 7, 2025
4.0
Customer service was really good the communication skill was on point
KC
karen caballero
Oct 23, 2025
1.0
Mal servicio la encargada de la tienda muy grosera y prepotente con los clientes y los empleados muy perezosos
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Orlando, FL?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 7:30 AM to 9:00 PM on Sunday.
Where is AutoZone Auto Parts located?
It is located at 2716 N Pine Hills Rd, Orlando, FL 32808, US.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services.
What brands of auto parts are available at this AutoZone location?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Orlando?
You can call them at (407) 293-1558 or email customer.service@autozone.com.
What nearby grocery stores can I visit along with AutoZone?
Nearby grocery stores include Harvey's Supermarket, Winn-Dixie, Winn-Dixie at Pine Hills Shopping Center, Presidente Supermarket, and Family Dollar.
Are there nearby automotive repair shops near AutoZone for additional services?
Yes, Pine Hills Collision Center, Inc., L&M Mobile Mechanic, and Father & Son Mobile Mechanic are close by for automotive repair services.
What nearby places can provide a break or grooming services during my visit?
You can visit nearby places like Barber Zone, A+ Nails, Honeycombe Hair and Accessories, Tighten Up Kuttz inc., and Theroyalslay6 for hair, nail, or beauty services.
Is there somewhere nearby I could eat after shopping at AutoZone?
Pizza Hut, a nearby pizza and fast food restaurant, is close by for a quick meal after your visit.