Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Colonial Drive in Orlando, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orlando, FL or call us at (407) 292-5605.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
532 reviews
5 stars
329
4 stars
95
3 stars
44
2 stars
19
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees received praise for being helpful and professional, others were reported as rude and dismissive.
Staff Knowledge
Several customers highlighted the expertise and helpfulness of staff members, particularly in assisting with specific car issues and product recommendations.
Store Environment
Feedback on the store environment varied, with some customers noting cleanliness and organization, while others reported unprofessional behavior from staff.
Product Availability
Customers appreciated the availability of products, but there were instances of incorrect items being sold or difficulty in finding specific parts.
Overall Experience
Overall, experiences were mixed, with some customers expressing satisfaction and loyalty, while others indicated they would not return due to poor service.
- SAShannea Akins6 days ago5.0Best Service Ever! They go above and beyond even when short staffed. This was a drastic change from waiting long hours for my car to completed. They did it right in front of me and I was in and out in 30 mins. Which felt like 20 mins. If I could leave a tip I would have. The price was reasonable, but I got a discount on recycling my old battery. The location on West Colonial in Orlando will be my favorite from now on.
- CWCalvin WimbishNov 29, 20255.0Patrick at your Pine Hill Orlando Florida store did an OUTSTANDING JOB in helping my wife Suzie as if the car was his own!
- JLJojo LoveNov 7, 20251.0I went to this store for the first time and to all of the auto-zone I went this the first time this happen to and Ontario was so rude to me I just went to ask him about my car and as woman he talk to as if I’m not a person and he talk to me like I was asking him for the most shit and all I was asking for was something about my CAR but he talk to this MEN next to me all polite and nice. RUDEST PERSON I EVER MEANT.
- MDMandee DuPreeOct 7, 20255.0Patrick Riley was absolutely AMAZING and PROFESSIONAL. Thank you so much for all of your expertise. You were truly a blessing.
- MMMichael MendezOct 2, 20251.0The most unprofessional auto zone i ever been to every one on thier phones nobody likes to help .even the manager
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts at 5370 W Colonial Dr?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services to customers.
What types of products can I find at AutoZone Auto Parts in Orlando, FL?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.
Which popular auto parts brands are available at this AutoZone store?
The store carries well-known brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts at 5370 W Colonial Dr for customer service?
You can call them at (407) 292-5605 or email customer.service@autozone.com for assistance.
What is the primary phone number and toll-free line for AutoZone Auto Parts in Orlando?
The primary phone number is +1 407-292-5605 and the toll-free phone number is +1 800-288-6966.
Which nearby automotive repair shops can I visit around the AutoZone on W Colonial Dr?
Nearby automotive repair shops include Royal One Tires, G & R Motorsports LLC, Tire Kingdom, Stage 3 Automotive, and Southern Electric Motors.
Are there any dining options near AutoZone Auto Parts at 5370 W Colonial Dr?
Yes, there are several nearby restaurants including Huong Viet Vietnamese Cuisine, Nam Giao Deli, Pho Ga Hien Vuong, OEC Taiwanese Cuisine, and Top China where you can enjoy a meal before or after your visit.
What nearby places can help customers who use public transit to reach AutoZone?
Mark Transportation Inc offers airport shuttles providing transit options nearby; this can assist customers in reaching AutoZone conveniently.
Does AutoZone have an online presence where I can shop or find more information?
Yes, you can shop online or find more information at their website: https://www.autozone.com/locations/fl/orlando/5370-w-colonial-dr.html and also follow their Facebook page 'AutoZone' for updates.