Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Colonial Drive in Orlando, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orlando, FL or call us at (407) 292-5605.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were reported as rude and unhelpful.
Employee Recognition
Several employees, including Ontario, JJ, and Mary, were specifically commended for their outstanding service and knowledge.
Product Availability
Customers appreciated the availability of products and the assistance in finding the right parts, although there were instances of incorrect items being sold.
Store Environment
The store environment received mixed reviews, with some customers noting a lack of attentiveness from staff and a negative atmosphere.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, describing parts as expensive, while others felt they received good value for their purchases.
JL
Jojo Love
Nov 7, 2025
1.0
I went to this store for the first time and to all of the auto-zone I went this the first time this happen to and Ontario was so rude to me I just went to ask him about my car and as woman he talk to as if I’m not a person and he talk to me like I was asking him for the most shit and all I was asking for was something about my CAR but he talk to this MEN next to me all polite and nice. RUDEST PERSON I EVER MEANT.
MD
Mandee DuPree
Oct 7, 2025
5.0
Patrick Riley was absolutely AMAZING and PROFESSIONAL. Thank you so much for all of your expertise. You were truly a blessing.
MB
mann boi
Oct 4, 2025
5.0
Great service
MM
Michael Mendez
Oct 2, 2025
1.0
The most unprofessional auto zone i ever been to every one on thier phones nobody likes to help .even the manager
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts at 5370 W Colonial Dr?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services to customers.
What types of products can I find at AutoZone Auto Parts in Orlando, FL?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.
Which popular auto parts brands are available at this AutoZone store?
The store carries well-known brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts at 5370 W Colonial Dr for customer service?
You can call them at (407) 292-5605 or email customer.service@autozone.com for assistance.
What is the primary phone number and toll-free line for AutoZone Auto Parts in Orlando?
The primary phone number is +1 407-292-5605 and the toll-free phone number is +1 800-288-6966.
Which nearby automotive repair shops can I visit around the AutoZone on W Colonial Dr?
Nearby automotive repair shops include Royal One Tires, G & R Motorsports LLC, Tire Kingdom, Stage 3 Automotive, and Southern Electric Motors.
Are there any dining options near AutoZone Auto Parts at 5370 W Colonial Dr?
Yes, there are several nearby restaurants including Huong Viet Vietnamese Cuisine, Nam Giao Deli, Pho Ga Hien Vuong, OEC Taiwanese Cuisine, and Top China where you can enjoy a meal before or after your visit.
What nearby places can help customers who use public transit to reach AutoZone?
Mark Transportation Inc offers airport shuttles providing transit options nearby; this can assist customers in reaching AutoZone conveniently.
Does AutoZone have an online presence where I can shop or find more information?
Yes, you can shop online or find more information at their website: https://www.autozone.com/locations/fl/orlando/5370-w-colonial-dr.html and also follow their Facebook page 'AutoZone' for updates.