Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Conway Rd in Orlando, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orlando, FL or call us at (407) 273-2223.
Overall, customers praised the staff for their helpfulness, professionalism, and willingness to assist with various automotive needs.
Employee Performance
Specific employees, particularly Juan, Mark, and Inda, received numerous commendations for their exceptional service and expertise.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported poor service from individual employees, indicating inconsistency in customer experiences.
Product Availability
Customers appreciated the store's ability to provide necessary parts quickly, although there were occasional mentions of items being out of stock.
Store Environment
The store was generally described as clean and organized, contributing to a positive shopping experience.
CJ
Charlene Jessie
Feb 21, 2026
5.0
I’ve been a customer since they first opened—at first simply because they’re so close to my home. Over the years, though, I’ve continued to shop there because the employees are consistently friendly, welcoming, and genuinely eager to help. In a time when good service can be hard to find, they’ve proven that customer care is still at the heart of every great business.
LM
Larry Maroon
Feb 6, 2026
5.0
Stop in conway location because my check engine light was on. And Juan helped
me. The MAF sensor was bad. Purchased the part changed it and went back and he reset my codes
Awesome customer service and he was very professional. I recommend the store to anyone who needs auto parts. Thanks Juan I'm a customer for life.
JD
Jorge Delgado
Feb 5, 2026
1.0
Juan provided very poor customer service. Instead of focusing on helping customers, he spent time chatting and showed no interest in resolving the issue. He refused to assist, claiming that the system would not allow it because the product appeared as already returned, even though it was a recent purchase.
Shortly after, a woman who appeared to be the manager stepped in and resolved the issue without any problem. This clearly shows that there was a solution available, but Juan lacked the willingness to help
BF
Barb Faberpeterson
Jan 28, 2026
5.0
Mark D was the most helpful sweetest guy ever. He took my old steering wheel cover off and put the new one on which was extremely difficult. What an employee!!! He tells me people return them because they can’t get them on. So he does it for them. He’s a GEM !!!
AM
Alexandra Munoz
Jan 26, 2026
5.0
I just want to thank Juan the store manager for such amazing service! I wasn’t expecting everything he did for me not only with products finding, but also all the advice for my car maintenance, I will always go back to this auto zone! Well Done Juan!
How can I contact AutoZone Auto Parts for customer service?
You can reach customer service via email at customer.service@autozone.com or by phone at (407) 273-2223.
What types of products can I find at AutoZone Auto Parts in Orlando?
They sell auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Is there another AutoZone location near the Conway Rd store?
Yes, there is another AutoZone nearby categorized as an automotive parts and accessories wholesale store.
What convenience stores are near AutoZone Auto Parts for quick shopping?
Conway Food Mart and 7-Eleven are nearby convenience stores where customers can shop for groceries and essentials before or after visiting AutoZone.
Are there automotive repair services close to AutoZone Auto Parts in Conway?
Yes, KJ's Small Engine Repairs and Abe's Auto Repair Inc. offer automotive repair services nearby, which may complement your visit to AutoZone for parts or accessories.
What should families visiting AutoZone in Orlando know about nearby educational or child care facilities?
Nearby child care and preschool options include True Colors Learning Center, Apple Seed Academy, Kiddie Academy of Orlando-Conway, and Conway UMC Preschool, providing convenient care if needed during your visit.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: