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AutoZone Auto Parts

4.5
(626 reviews)

Business Details

3351 Conway Rd, Orlando, FL
32812, United States
(407) 273-2223
https://www.autozone.com/locations/fl/orlando/3351-conway-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Conway Rd in Orlando, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orlando, FL or call us at (407) 273-2223.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3351 Conway Rd, Orlando, FL
32812, United States

Hours

Reviews

4.5
626 reviews
5 stars
472
4 stars
88
3 stars
27
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their helpfulness, professionalism, and willingness to assist with various automotive needs.

Employee Performance

Specific employees, particularly Juan, Mark, and Inda, received numerous commendations for their exceptional service and expertise.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported poor service from individual employees, indicating inconsistency in customer experiences.

Product Availability

Customers appreciated the store's ability to provide necessary parts quickly, although there were occasional mentions of items being out of stock.

Store Environment

The store was generally described as clean and organized, contributing to a positive shopping experience.
  • CJ
    Charlene Jessie
    Feb 21, 2026
    5.0
    I’ve been a customer since they first opened—at first simply because they’re so close to my home. Over the years, though, I’ve continued to shop there because the employees are consistently friendly, welcoming, and genuinely eager to help. In a time when good service can be hard to find, they’ve proven that customer care is still at the heart of every great business.
  • LM
    Larry Maroon
    Feb 6, 2026
    5.0
    Stop in conway location because my check engine light was on. And Juan helped me. The MAF sensor was bad. Purchased the part changed it and went back and he reset my codes Awesome customer service and he was very professional. I recommend the store to anyone who needs auto parts. Thanks Juan I'm a customer for life.
  • JD
    Jorge Delgado
    Feb 5, 2026
    1.0
    Juan provided very poor customer service. Instead of focusing on helping customers, he spent time chatting and showed no interest in resolving the issue. He refused to assist, claiming that the system would not allow it because the product appeared as already returned, even though it was a recent purchase. Shortly after, a woman who appeared to be the manager stepped in and resolved the issue without any problem. This clearly shows that there was a solution available, but Juan lacked the willingness to help
  • BF
    Barb Faberpeterson
    Jan 28, 2026
    5.0
    Mark D was the most helpful sweetest guy ever. He took my old steering wheel cover off and put the new one on which was extremely difficult. What an employee!!! He tells me people return them because they can’t get them on. So he does it for them. He’s a GEM !!!
  • AM
    Alexandra Munoz
    Jan 26, 2026
    5.0
    I just want to thank Juan the store manager for such amazing service! I wasn’t expecting everything he did for me not only with products finding, but also all the advice for my car maintenance, I will always go back to this auto zone! Well Done Juan!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Orlando, FL?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Orlando?

The store is located at 3351 Conway Rd, Orlando, FL 32812, USA.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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