AutoZone Auto Parts

4.6
241 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Orlando #6731 in Orlando, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orlando, FL or call us at (407) 845-6485.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1000 McCoy Rd, Orlando, FL
32809, United States

Hours

Reviews

4.6
241 reviews
5 stars
200
4 stars
15
3 stars
9
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and professionalism, particularly highlighting employees like Hector, Billy, and Brenda for going above and beyond.

Mixed Experiences

While some customers had excellent interactions, others reported poor service, particularly from specific employees like Joel and Jim, leading to frustration and lost business.

Product Availability

Customers appreciated the availability of parts and tools, with several noting that the store had what they needed when they faced car troubles.

Store Environment

The store was generally described as clean and well-organized, contributing to a positive shopping experience for many customers.

Knowledge and Expertise

Several reviews highlighted the staff's knowledge about auto parts and their ability to assist customers in diagnosing issues effectively.
  • CS
    carlos salgado
    Nov 9, 2025
    1.0
    Had to post this just because corporate might care thru these means.. VERY RUDE CHRISTIAN at this location on Corp sales, came to this store because my Usual closer location was out of stock on part needed, Christian asked me my business name and code it did not come up in the system, I told him at my typical location they would already know me and so I did not have any code memorized.. he immediately in a rude manner just told me "this is not your store you need your code to purchase here or go back to were they know you..." o was shocked on his menstrual attitude and just had to leave.. went to O'Reilly and got part from a very polite lady that took care of me, paid retail but difference was well worth not dealing with Christians menstrual attitude
  • NN
    Nevarez
    Oct 17, 2025
    5.0
    Hector Alfonso and Rafy were absolutely outstanding with their customer service! They didn’t have the strut spring compressor I needed in stock, but Hector went above and beyond to find me an alternative part and for significantly less! Both of them were friendly, professional, and genuinely eager to help. Thanks so much, guys you really made my day!
  • AA
    ampaRD
    Oct 10, 2025
    5.0
    Good customer services hector Alfonso 100% recommend 🎯🎯🎯
  • JL
    Juan Esteban Gómez López
    Sep 26, 2025
    1.0
    Like someone said below, I cant give them 0 stars because it wont let me. Friday september 26, i went to this store and approached the counter to ask for some breakpads for my car. I specified i wasnt really into cars and that I needed help to identify if i needed front or rear break pads, since my care is squeeking when i press on the brakes. However, when i tell this to Joel, he just stairs at me and laughs and says “I cant to anything about it. How am I suppose to know?” This was really disapointing, Id always have autozone workers to help me out but Joel has been the first one to be that careless about his customer service. I just said thank you and walked out the store, went down the street and stopped at ADVANCE AUTO PARTS, and they were able to provide a high quality customer service, by showing interest of my needs. Because of JOEL, you guys lost a customer and I will now purchase everything at your guys direct competition! Joel, if you dont like your job, just get a new one my man! No need to spread your negative energu for those who are just seeking help!
  • MC
    Maria Carlota
    Sep 15, 2025
    1.0
    I can’t give 0 stars because it doesn’t let me. Worst place to go to. They sold me used parts, and when I came in to do a return, they closed the registers at 8:40pm when the business should close at 9pm.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Orlando?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.