Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 10473 Moss Park Rd in Orlando offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
317 reviews
5 stars
218
4 stars
55
3 stars
22
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service, highlighting staff members like David, Rolando, and Tom for their helpfulness and knowledge.
Product Availability
Customers frequently noted that the store had a good selection of parts in stock, often finding exactly what they needed.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with rude staff and poor service, indicating inconsistency in customer interactions.
Efficiency
Several reviews mentioned quick service, especially for battery replacements and other urgent needs, although some customers experienced delays.
Pricing
Customers acknowledged that while prices might be higher than competitors, the quality of service justified the cost.
- EGEdwin GarciaAug 25, 20255.0Good
- QMQutaiba MorraAug 17, 20251.0They don’t accept return until the manager give you approval and the manager doesn’t work today
- LMLola MentoAug 16, 20255.0This is my favorite location ever. The customer service is exceptional. The crew at this location is very helpful and friendly. 20/10!!
- JMJonathan MoralesAug 15, 20251.0Terrible service, complicated, rude and disrespectful they confused me more than what they did to help me, buying online was a terrible mistake the website recommended the wrong one, can give you the difference between regular trim and another trim they will give you the wrong one and then blame it on you! I should have known! The system should have ask for my trim to provided me the correct part. Staff have zero idea about gift cards returns or where the money is going instead of making me pay the difference for what i needed they were rude and ask me to leave and call costumer service the next day! Terrible expirience with advance auto part at moss park then one of the staff short big guy may be spanish! Try to get loud and try to be intimidating, he try cause he just looks funny trying to do it but it is what it is!
- CCCurlyWiseGuyAug 6, 20255.0After my car battery was failing, I visited AutoZone to have it replaced and purchase a new battery. However, the employees at AutoZone refused to handle my battery because it was located in my trunk. I proceeded to Advance Auto Parts, where a courteous individual named Tom efficiently replaced the battery within five minutes. I was impressed by the exceptional customer service I received.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the operating hours of Advance Auto Parts at 10473 Moss Park Rd, Orlando?
Advance Auto Parts is open Monday to Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free installation services?
Yes, Advance Auto Parts offers free installation for batteries and windshield wipers with purchase. Exclusions may apply.
Can I recycle my used motor oil and batteries at this location?
Yes, Advance Auto Parts will recycle used motor oil and batteries for free. Exclusions may apply.
What payment options are accepted at Advance Auto Parts?
Accepted payment methods include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available for customers at this location.
Is Advance Auto Parts wheelchair accessible?
Yes, this location has wheelchair accessible entrances and parking spaces.
Can Advance Auto Parts test and install car batteries?
Yes, they provide free battery testing and installation with purchase at most locations, including this one.
Are there any nearby restaurants where I can eat before or after visiting Advance Auto Parts?
Yes, nearby restaurants include Shawarmas To Go, Mundi (a Venezuelan and hot dog restaurant), and Absofruitly, a smoothie and health food bar.
What nearby businesses can assist me with mailing or shipping needs?
UPS Access Point location near Advance Auto Parts offers courier and shipping services for your convenience.
Are there healthcare facilities close to Advance Auto Parts in Orlando?
Yes, you can find Lake Nona Medical Center, Family Medicine at Lake Nona, Quest Diagnostics, Florida Autism Center, and Lake Nona Dental Group nearby.