Advance Auto Parts

4.2
438 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 103 S Kirkman Rd in Orlando offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
103 S Kirkman Rd, Orlando, FL
32811, United States

Hours

Reviews

4.2
438 reviews
5 stars
268
4 stars
78
3 stars
31
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond in their service.

Staff Knowledge

Several reviews highlighted the staff's knowledge and professionalism, particularly in assisting with car issues and parts.

Inconsistent Experiences

While many had positive experiences, there were notable complaints about poor service from specific employees and inconsistent customer care.

Inventory Issues

Customers reported discrepancies between online inventory and actual stock, leading to frustration when parts were unavailable.

Store Environment

The store was described as clean and well-organized, but some reviews mentioned slow service during peak hours.
  • OB
    Olivia Bradfield
    5 days ago
    5.0
    Stephen was amazing he did a battery and alternator check and was able to tell us that we had a faulty alternator. He let us know what alternator we needed and was able to hook us up. He was very friendly and nice!
  • TD
    Traci Deveau
    Dec 19, 2025
    5.0
    Today, I called the shop to inquire about a locking gas cap as someone has been stealing my gas. I had the pleasure of speaking with Maria at the Kirkman location. She went above and beyond when it comes to customer service. I want to commend her on her knowledge, kindness and patience. You are very fortunate to have an employee who cares so much about her customers, she's a shining example of a positive "brand" ambassador. Hang on to her! ☆☆☆☆☆
  • AH
    Astrid Hurtarte
    Dec 16, 2025
    5.0
    My car battery died and I needed it replaced. I called this location, and a kind gentleman told me that they had the battery in stock for my make and model, and they could install it. I got my car towed to the location, and another gentleman, Steven W., was incredibly helpful, friendly, and lighthearted, providing excellent service replacing my battery, and with a high level of professionalism. Truly felt that I was in good hands, and received superb service. Steven W cheered me up after having a rough morning with my battery dying suddenly on me. Would recommend this location with hard working and kind folks like Mr. Steven W working there! :)
  • SL
    Sebriana Lopez
    Dec 10, 2025
    5.0
    Steven was an amazing help and quick to help
  • JG
    Judith Gragirena
    Dec 3, 2025
    5.0
    Today I went to Advance Auto to check my battery, which had run out of power, and they attended to me very kindly, specifically the guy Joel Marin. He was diligent and friendly, which is always how it should be when someone goes looking for help for a specific situation... Bravo Joel and thank you for your excellent service...

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*