Advance Auto Parts

4.3
230 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 16928 E Colonial Dr in Orlando offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
16928 E Colonial Dr, Orlando, FL
32820, United States

Hours

Reviews

4.3
229 reviews
5 stars
142
4 stars
53
3 stars
10
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Luis and Mark for their excellent service.

Management Issues

Several reviews pointed out poor management practices, particularly criticizing the store manager Johana for her unprofessional behavior and lack of customer care.

Product Availability

Customers generally found the store well-stocked with parts and appreciated the ability to order items not in stock.

Mixed Experiences

While many had positive experiences, some customers reported issues with returns and customer service, indicating inconsistency in service quality.
  • PP
    purplegiggle
    5 days ago
    5.0
    Had a hard-to-find battery in stock.
  • MN
    Marcelo Nunes
    Dec 29, 2025
    5.0
    Excellent service! Luís was quick and accurate. Highly recommend!
  • JY
    Jeanne York
    Dec 17, 2025
    4.0
    Had a good experience as I ordered online, However if I may suggest as I am sure I am not the only one . As I did not see the email , it would be nice for text possibly.
  • CR
    Carmen Ortiz rivera
    Dec 10, 2025
    5.0
    Will is the type of guy that you guys should have in all store he’s so nice and helpful he did everything so I could find the parts that I need to fix my car
  • CB
    Carlos Bermudes
    Dec 10, 2025
    5.0
    William was a very nice guy and he help me a lot I will definitely will go back soon best services and he was quick

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*