Advance Auto Parts

4.3
225 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 16928 E Colonial Dr in Orlando offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
16928 E Colonial Dr, Orlando, FL
32820, United States

Hours

Reviews

4.3
224 reviews
5 stars
138
4 stars
52
3 stars
10
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Positive experiences with staff like Luis, Adrian, and Mark highlight excellent customer service, while negative feedback points to poor service from management, particularly Johana and Rafael.

Store Environment

Customers reported issues with cleanliness and odors in the store, indicating a need for improvement in the physical environment.

Product Availability

The store generally has a good selection of parts, but some customers noted discrepancies between online and in-store pricing.

Staff Knowledge

Many reviews praised the staff's knowledge and willingness to help, although there were instances of unhelpful or rude behavior from certain employees.
  • MW
    moniya williams
    Nov 10, 2025
    5.0
    Want QUALITY service ! This I definitely the BEST Advance Auto for that ! Hit up Luis ! Best customer service you’ll ever get ! He sure knows his way around any and everything you got to ask him ! Best worker in the entire store !
  • ED
    Eric DuBois
    Nov 7, 2025
    5.0
    Luis D provided great service, was very helpful and assisted me in getting the parts I needed from other stores. Great customer service again at this location.
  • TT
    timjusvibin_
    Nov 6, 2025
    5.0
    Great customer service luis the nicest dude youll meet!
  • EN
    Emanuel Nevarez
    Nov 6, 2025
    5.0
    Great customer service came in for a pair of wiper blades , Luis was really helpful helping me select the right wiper blades even help me put on .
  • EK
    Ehab K
    Oct 21, 2025
    5.0
    Luis is absolutely amazing! Excellent customer service, the store has definitely made a complete 360.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*