Advance Auto Parts

4.2
229 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 10060 University Blvd in Orlando offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
10060 University Blvd, Orlando, FL
32817, United States

Hours

Reviews

4.2
229 reviews
5 stars
147
4 stars
41
3 stars
12
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Niko and Katie for their exceptional service.

Staff Knowledge

Several reviews noted the staff's knowledge about auto parts and their ability to assist customers effectively, although some mentioned a lack of experience among certain employees.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude behavior from some employees and issues with customer service, particularly regarding returns and product availability.

Inventory Issues

Customers expressed frustration over stock discrepancies, particularly with online orders not matching in-store availability, leading to wasted time and dissatisfaction.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.
  • JG
    Jennifer Gilliam
    6 days ago
    5.0
    Nico went above and beyond to help me with my car battery. He took extra care to make sure it was installed correctly and he truly saved the day. Best service at an auto store I have ever received.
  • JJ
    Junkaholics
    Oct 8, 2025
    5.0
    Just walked in, grabbed what I needed and went on about my day, employees were, as always, extremely helpful!
  • RB
    Richard Bruce
    Sep 11, 2025
    1.0
    Don't have any 5/16 fuel line & didn't know the difference between heater hose and fuel line
  • PJ
    Peter j Trocano j
    Jul 18, 2025
    5.0
    Commercial auto parts store. Good staff and great inventory.
  • UU
    UA6JJ
    Jul 12, 2025
    5.0
    Niko , Nicolas , NIKKI P . He goes by many names . But he is the BEST advance auto parts employee they could ever have ! His customer service is next level ! He actually cares about his customers. Always making sure you get the correct parts needed to complete the task at hand ! He should really get promoted to manager ! His attitude and respect is better than the current one there . I will only shop at this location due to how great of an employee he is . Such a knowledgeable and kind person! Highly recommend him ! He won’t steer you wrong ! And even on returns ! Most people give complaints about returning items not him ! He takes his job seriously and loves to help ! He’s definitely making a difference in his community and a prime role model for advance auto parts employees! Although Katty ? She needs some more training . Very rude . Very disrespectful. She needs to learn more how to talk to people and be a good leader. Cursing at employees in front of customers. She should take notes from Nick he’s actually professional. Thanks Nicolas for always being a great help every time ! I couldn’t complete most of my projects without your help and expertise!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*