Advance Auto Parts

4.3
357 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5440 Clarcona Ocoee Rd in Orlando offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5440 Clarcona Ocoee Rd, Orlando, FL
32810, United States

Hours

Reviews

4.3
357 reviews
5 stars
228
4 stars
63
3 stars
34
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness of staff like Simon and Chris, others reported rude behavior and poor service from certain employees.

Product Availability

Customers frequently mentioned issues with stock availability and online order fulfillment, leading to frustration.

Store Management

Concerns were raised about the store manager's behavior towards employees, which negatively impacted the customer experience.

Pricing

Some customers found prices to be higher than competitors, while others appreciated the fair pricing for parts.
  • SS
    S. S.
    Dec 19, 2025
    5.0
    Great service. Very helpful . Thank you!!
  • JJ
    Jeff
    Dec 2, 2025
    5.0
    Simon and Erica are awesome the customer service they give is great. Store looks great now and prices are fair and comparable to other auto parts stores.
  • RR
    Ray
    Nov 5, 2025
    5.0
    I went to get my battery checked out since I noticed it wasn’t performing as it should be. The battery was checked out by Simon and I had to replace it. The service that Simon provided to me was excellent and such a polite person and very helpful. I would recommend this place for parts and service. Thanks Simon .!!!
  • N4
    Nick 4ever
    Oct 23, 2025
    1.0
    I went in to get help this week on a part needed for my vehicle and would hear the store manager, Simon yell at an employee that always give amazing help towards me and other customers. This employee has been here much longer than the store manager and offers amazing service to us customers. Everytime I come in, I always hear the store manager, Simon yelling or disrespecting the employee in front of customers. I personally know previous employees who left because of Simon's disrespect towards them. I noticed Simon always singles out this employee while he is helping me or other customers. I don't see him disrespect the other employees the way he does this employee. I think the district manager or a higher superior should look into the store manager at this location as he, Simon, has displayed unnecessary disrespect towards his employee and can tell it is causing stress and tension towards him.
  • RG
    R G
    Apr 6, 2017
    5.0
    Got a great deal on some part products.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*