Advance Auto Parts

4.4
291 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12241 Lake Underhill Rd in Orlando offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12241 Lake Underhill Rd, Orlando, FL
32825, United States

Hours

Reviews

4.4
291 reviews
5 stars
201
4 stars
50
3 stars
19
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Winston, Eric, and Helga going above and beyond.

Product Availability

The store was frequently noted for having a wide selection of parts and products, with many customers finding exactly what they needed.

Service Speed

Many reviews highlighted the quick service and efficiency of the staff, making it easy for customers to get in and out with their purchases.

Cleanliness and Organization

Customers appreciated the cleanliness and organization of the store, which contributed to a pleasant shopping experience.

Mixed Experiences

While most feedback was positive, there were some complaints about specific incidents of poor service or product issues, indicating room for improvement.
  • JF
    John C Fernandez
    1 day ago
    5.0
    On Sunday, worker " Pedro" went over and above, when I needed help locating and replacing micro fuse located under the glove compartment. In my 60's, knees just dont bend like they used to, painful. After buying fuses, Pedro replaced the fuse. Not only did he replace it, he showed genuine interest, he kept a smile, while holding to the highest standards of courtesy and professionalism. Im grateful for individuals like Pedro, the reason I have maintained my loyalty to Advance Auto throughout the many years now. Unit manager, Winston is also exceptional!! In appreciation JC Fernandez E. Orlando
  • BA
    Bob A
    Nov 2, 2025
    5.0
    I'm a senior citizen with with a knee problem. Today I had a flat tire and the jack on this new car was really weird and it was bending as I was changing the tire so I needed a floor jack or something, this place was close by so I walked to this Advanced Auto Parts store and the manager was very helpful and helped me out I'd like to thank him for helping out a senior citizen and a tough time thank you
  • LQ
    Luis Antonio Quinones
    Oct 25, 2025
    5.0
    Had the parts I needed
  • DS
    Derek Skop
    Oct 7, 2025
    5.0
    Glenn was a great help, battery was on the way out. Got me the right fit, pulled out my old battery that was corroded badly in place and got the new one in in no time. Definitely recommend this spot for good honest help
  • JI
    Jeremy Ingram
    Aug 2, 2025
    5.0
    Glenn and Winston were super helpful with the car dilemma I was having. A+ service from start to finish

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*