Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 11600 E Colonial Dr in Orlando offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
306 reviews
5 stars
201
4 stars
50
3 stars
27
2 stars
10
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and knowledge, with specific mentions of employees like Cassie, Aiden, and Angel for going above and beyond.
Event Management
A significant complaint arose regarding poor management at a sponsored event, leading to frustration among attendees due to disorganization and favoritism.
Product Availability
Customers noted that the store generally has a good stock of parts, with some expressing satisfaction in finding specific items that other stores did not have.
Mixed Experiences
While many reviews highlighted excellent service, there were also several negative experiences reported, particularly regarding rude staff and inadequate customer support.
- AJAndy James2 days ago5.0I'm a frequent customer and let me tell you today service was extra nice. They went the extra mile for me, thanks.
- N4No Fun 407Dec 27, 20251.0I’m disappointed to see Advance Auto Parts sponsoring an event that was so poorly managed. We arrived at the car show hosted by Virus and were given completely conflicting instructions by staff — first told to go in by a nice lady, then stopped again being yelled at by some kid and told we couldn’t enter because certain vehicles and friends of the organizers were being let in first. Only after driving around were we informed that entry was essentially limited to pre-paid attendees or people personally known by the hosts, which was never clearly communicated beforehand since it was advertised as a PUBLIC EVENT. Others were told to park elsewhere and walk in, while select cars were allowed through with no issue. Because of the disorganization and apparent favoritism, multiple groups — including ours — left entirely. This was a frustrating experience and not the kind of event I’d expect to be associated with a reputable brand like Advance Auto Parts.
- SBStephen BrownDec 2, 20255.0They have the parts in stock.
- AMA MinierOct 18, 20255.0Cassie the manager at Advance Auto was absolutely wonderful! She went above and beyond to help my daughter with the battery for her Honda Accord. She was incredibly kind, patient, and informative, taking the time to explain everything clearly and answer all our questions. Her friendly, knowledgeable, and attentive approach made the whole experience easy and stress-free. We truly appreciated her exceptional help and positive attitude!
- RKRaniah KaroSep 28, 20255.0I had a great experience at Advance Auto Parts thanks to Aiden. He was super helpful, knowledgeable. It’s not often you come across such excellent customer service, but Aiden definitely made my visit a positive one. I’ll definitely be coming back because of the great service I received!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products does Advance Auto Parts in Orlando offer?
Advance Auto Parts in Orlando stocks automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts offer installation services?
Yes, Advance Auto Parts offers free battery and windshield wiper installations with purchase at most locations, including 11600 E Colonial Dr in Orlando. They also provide free battery testing and engine code scanning.
Can Advance Auto Parts recycle used automotive parts?
Yes, the store recycles used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 11600 E Colonial Dr?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts provides curbside pickup service for customer convenience.
What payment methods are accepted at Advance Auto Parts?
Payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there parking available at Advance Auto Parts?
Yes, there is free parking lot available with wheelchair accessible parking and entrance at the Orlando location.
How can customers find Advance Auto Parts using public transit or nearby landmarks?
Customers can find Advance Auto Parts near the UPS Access Point location and Kobe Japanese Steakhouse in the Alafaya area. These landmarks can help identify the location, and the UPS center offers courier services nearby.
Are there dining options near Advance Auto Parts in Orlando?
Yes, nearby dining options include Kobe Japanese Steakhouse, Fratello's Pizza, Mellow Mushroom, Hungry Crab Juicy Seafood & Bar, and Giant Panda Chinese Restaurant, ideal for meals before or after your visit.
What other services or shops are nearby Advance Auto Parts at 11600 E Colonial Dr?
Nearby businesses include Cash America Pawn shops, Fashion Cuts Salon and Spa, Laundromart Of East Orlando, and several hotels like Quality Inn & Suites Orlando East - UCF Area and Days Inn & Suites by Wyndham Orlando East UCF Area.