Action Gator Tire

Reviews

• MV

  Melissa Vazquez

  Dec 28, 2025
  1.0
  I came to this location out of necessity after another tire shop a few blocks away was fully booked. I had run over a nail and simply needed a tire patch. It was late in the day on the 21st, most shops were closing, and I was about 45 minutes away from where I needed to be, so time was a factor. The employee who assisted me initially appeared helpful, but quickly told me that due to the location of the puncture, a patch was not possible and that I would need to purchase a brand-new tire. Given the circumstances, I asked for pricing and was quoted around $220 for a new tire and installation. When I asked whether any used tires were available, I was told—without the employee checking inventory—that they only sell new tires and that any alternative would have to wait until the next day. Feeling pressured by the situation and the urgency of needing to get back on the road, the recommendation did not sit right with me. The explanation felt deceitful, and the pricing was excessive, especially considering that a full set of used tires can often be purchased for a similar amount. At that point, it felt less like honest guidance and more like an attempt to capitalize on my limited options. I decided to call another nearby shop before they closed and was fortunate enough to be their last customer of the day. They immediately confirmed that the information I was given at this location was a lie. My tire was easily patched for $5, within less than five minutes. The takeaway here is simple: do not blindly trust the first recommendation you’re given, especially when you’re in a vulnerable or time-sensitive situation. Get a second opinion, do quick research, or consult someone knowledgeable if possible. Based on my experience, this location does not operate with transparency or integrity. Save yourself the money, stress, and frustration, and go elsewhere. To further compound the experience, during the near hour I spent at this location while assessing my options and speaking with the employee, I repeatedly noticed him staring at my chest. As someone who is visibly transgender and has not had top surgery yet, this behavior felt extremely inappropriate and disrespectful.
• IN

  Isaac Victor Navarro

  Dec 27, 2025
  5.0
  Great service! I came in to check coz my tires keeps tripping and it keeps saying low tire pressure. I came in as a walk in and they checked it for free. Awesome people! Very reliable and knowledgeable! HIGHLY RECOMMENDED!
• AP

  Arden P

  Dec 24, 2025
  5.0
  Despite getting a flat tire on the way home, the crew here stepped up with excellent customer service to make sure we were all patched up before getting back on the road. Special thanks to Kenny and Khalel for the efficiency and amazing commitment to customer satisfaction. 11/10. If you want to make sure you are taken care of, this is definitely the place to go.
• MT

  Mike Tannian

  Dec 22, 2025
  1.0
  Surprised by the poor service and communication, considering how highly rated this shop is. Instead of properly diagnosing the issue upfront, they made educated guesses which didn't work. We've now paid over $1000 and the original problem still isn't fixed. We brought our car in because it was pulling to the side, to the point where the steering wheel was vibrating. We assumed a simple alignment would fix the problem. The mechanic completed the alignment, saying if it didn't work, it was probably caused by the rear tires, which didn't have enough tread. Guess what—the alignment didn't work. So my wife brought the car in a second time. They replaced the rear tires, recommended we replace the brake pads/rotors (while they were at it), and completed another alignment. The car is STILL pulling to the side. I called the shop the next day and spoke with someone, maybe an officer manager. He said the rear tire replacement and alignment wasn't meant to fix the "pulling to one side" issue. They WHY did they recommend it?! WHY did they do it?! I don't know if it's terrible communication or duplicity, but neither are good when you're spending thousands on car repairs. We still don't know what's causing the issue—if it's a bad wheel bearing or something else. What I do know is that we've paid the Action Gators over $1000 on extraneous issues. Which could have been avoided if they had properly diagnosed the issue, test driven the car, and communicated clearly upfront. TLDR: Disappointed and frustrated. I'd recommend you save your money and take your vehicle elsewhere. But who knows, maybe you'll be one of the lucky people who has a good experience here.
• CJ

  Charles Justice

  Dec 14, 2025
  5.0
  Had a small tire issue causing quite an annoyance. Being stuck at the local hospitals NICU I was unable to address the issue myself. Kenny and his crew on Sunday 14Dec2025 we're simply wonderful. Quick, efficient, and got the small debris out of my tire in 30 minutes or less. Now I'm aired up and back on the road with my baby safe once more. All three guys on site were professional and kind. So much so that Kenny himself did this smaller job for the price of an honest man's handshake. Kenny and crew I hope the Lord blesses you this Christmas season! You gentlemen rock and I appreciate it deeply.

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