Welcome to SIXT car rental Orlando International Drive. When you rent a car at Orlando International Drive with us, you can expect cheap deals on premium vehicles that you can book as a long-term rental, a weekly rental, or even a daily rental. Take your entire family to the theme parks in Orlando like Walt Disney World and Universal Orlando in one of our SUVs. If you and a special someone are on a romantic getaway here, do it in style and comfort in one of our premium sedans. We are easy to find for your rental car needs with a location inside of the Sonesta ES Suites Orlando Hotel.
While some customers praised the friendly and helpful staff, many reported poor customer service experiences, including misleading information and unresponsive support.
Hidden Fees
Numerous reviews highlighted unexpected charges and fees that were not clearly communicated at the time of rental, leading to frustration and dissatisfaction.
Vehicle Condition
Several customers noted issues with vehicle readiness and condition, including receiving cars that were not clean or in proper working order.
Rental Process
The rental process was described as quick and easy by some, but others experienced significant delays and complications, particularly with vehicle availability and payment methods.
Damage Claims
A recurring theme involved disputes over alleged vehicle damage after rental, with customers feeling unfairly charged for damages they did not cause.
JR
JONATHAN RYAN
Nov 11, 2025
1.0
!!!!!!!!!!!!!!!!!!!ORLANDO BEWARE!!!!!!!!!!!!!!!!!!!
!!!!!!!!! DO NOT USE THIS COMPANY !!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!COMPLETE SCAM!!!!!!!!!!!!!!!!!!
Absolutely horrible experience.
*Waited over in hour and half in line to try and get my rental.
*I was told I was being upgraded and they actually gave me a downgrade. They then try to up sell me on something different. It’s a scam. I was told because I booked through Expedia, not them, I was not priority.
* The rental I got was still filthy from previous renter with hair ties around the shifter and dried stains on the leather seats. Carpets were so worn the were curling at the edges.
*The rental was a piece of junk and extremely worn. It had a bad shake on the highway, dents and scratches everywhere, no washer fluid at all and wipers that were basically nonexistent they were so worn.
The customer service is less than subpar and everyone I had to deal with was either rude or showed zero care. Never again. Michelle can keep her insulting $35 gesture. I have a video of the entire car upon arrival and drop off if you try to scam me further like have others shown in your horrible reviews.
JL
Jennifer Lingwall
Nov 8, 2025
1.0
Booked rental through Expedia with this company. When I picked up the rental I was hit up for all the upgrades and additional insurance. I added a few and it was a nice car. Return was very easy...I watched the sixt rep walk the car and verify no damage to complete the return. A few weeks following the rental they emailed that there was a large scratch on the vehicle! I replied contesting this claim to which they just sent me a bill for over $500! Use extreme caution renting through this company! I will never use this company again.
JJ
Jas
Nov 7, 2025
5.0
Thank You so much to Juan & Julian for all their help today. Super awesome guys they always take care of us and we appreciate it greatly.
JM
JHONATAN A. HERNANDEZ M.
Oct 30, 2025
1.0
RENTE UN VEHICULO POR 3 DIAS EN ORLANDO EN EL AEROPUERTO MCO, Y LO ENTREGUE EN EL HOTEL SONESTA COMO HABIA QUEDADO, MI SORPRESA A LOS POCOS DIAS ME COBRAN 1200 DOLARES POR UN DAÑO QUE NO HICE, Y QUE ADEMAS, EL CARRO YA TENIA MAS DE 20 DAÑOS ENTRE RAYONES Y GOLPES, PERO LO MAS TERRIBLE ES QUE EN LAS FOTOS QUE ME ENVIAN DEL DAÑO, LA PARTE DEL DAÑO NO CORRESPONDE A LA DE ESE VEHICULO RENTADO, AL PARECER ES DE OTRO CARRO, TERRIBLE EMPRESA NO UTILICEN SUS SERVICIOS, ESTAFAN Y ROBAN
BH
Brett Hammond
Oct 10, 2025
1.0
I previously rented from Sixt, but this new time it is a nightmare. Terrible and misleading customer service. In Kayak I looked at cars available at Orlando (MCO) Intl Airport and clicked on Sixt. I went through the steps and prepaid the reservation. When it was complete I saw that the pickup spot is the Sonesta Hotel. When I googled the hotel I found it is 15 miles and a $40 Uber ride from the airport. I called to ask them to change the pickup to the airport. They said it would cost me $100 to do so. when I said their website (yes, theirs and not Kayak's) had misled me, they said that didn't make any difference. I asked to speak to a supervisor and they refused to put me through. Since I was looking at $80 roundtrip to pickup and drop off the car I took the cancellation penalty and cancelled the reservation. Terrible and misleading customer service.
Frequently Asked Questions About SIXT Rent a Car Orlando International Drive
Where is SIXT Rent a Car Orlando International Drive located?
SIXT Rent a Car Orlando International Drive is located at 8480 International Dr, Orlando, FL 32819-9329, inside the Sonesta ES Suites Orlando Hotel.
What are the opening hours of SIXT Rent a Car Orlando International Drive?
The rental location is open daily from 9:00 AM to 5:00 PM.
What types of vehicles can I rent from SIXT on International Drive?
You can rent SUVs, economy cars, convertibles, sports cars, passenger vans, and trucks for short or long term.
What payment methods are accepted at SIXT Rent a Car Orlando International Drive?
They accept American Express, Diners Club, Discover, Mastercard, and Visa credit cards.
Can I book or manage my car rental through a mobile app?
Yes, SIXT offers a mobile app available on both the Apple App Store and Google Play Store for booking and managing rentals.
Does SIXT Rent a Car Orlando International Drive offer any special services?
Yes, they provide free cancellation and rebooking, no credit card fees, excellent 24/7 customer service, and generally new cars averaging 3 months old.
Is there wheelchair accessible entrance at SIXT Rent a Car Orlando International Drive?
Yes, the location has a wheelchair accessible entrance.
What are some nearby hotels to SIXT Rent a Car Orlando International Drive?
Nearby hotels include Sonesta ES Suites Orlando - International Drive, The Fountains Bluegreen Resort, Metropolitan Resort Orlando, Clarion Inn International Drive, Econo Lodge, Allure Resort International Drive Orlando, and Holiday Inn Resort.
What dining options are available near SIXT Rent a Car Orlando International Drive?
Nearby dining includes Ben & Jerry's for desserts, Timo’s Corner Mediterranean Grill, Brick House Tavern + Tap, Wok-N-Roll Chinese Restaurant, Saltgrass Steak House, Ponderosa Steakhouse, Uncle Julio’s Tex-Mex, Poppi’s Hideaway tiki bar, Bar Louie gastropub, Ny Pizza Express, and Ole Red Orlando.
Are there any nearby attractions or entertainment venues near SIXT Rent a Car Orlando International Drive?
Yes, nearby attractions include Orlando Slingshot amusement park, Merlin Entertainment complex with casino and shows, and In The Game ICON Park amusement park and festival venue.