Alamo Rent A Car

Reviews

• JS

  James Shipley

  Apr 12, 2026
  5.0
  Great experience here. My Travel agent booked me the wrong size vehicle. Diana sorted me a much larger car very quickly. Thanks for making it an easy experience.
• MF

  makayla faiella

  Apr 7, 2026
  1.0
  Very unprofessional people called hours before to make sure they would be open due to our flight being delayed. Got to the airport at 4:00am and there was a sign on the fort stating they won’t be open until 7:30. Mind you when I did call they said they don’t close until the last flight lands. They left not only myself but several families in the airport with no transportation at 4:00am. I will definitely not be renting from them again.
• IY

  isabel yanguas

  Apr 6, 2026
  5.0
  Fueron amables, con ganas de ayudar. MI coche se rompió y tuve que alquilar dos coches con ellos. Jeff con iniciativa para ayudar y muy profesional. Patyy también fue muy amable. Tienen servicio de recogida a hoteles Disney y parque. Muy conveniente, los recomiendo
• KD

  Kelly Demar

  Feb 28, 2026
  5.0
  Every interaction we had — from the initial pick-up, to speaking with customer service about our sudden change of plans, to dropping off the vehicle — was excellent. While we were in Florida, my son became sick and his doctor recommended that he not fly home due to the risk of his eardrum rupturing mid-flight. We quickly had to pivot and drive home instead. During an already stressful situation, Alamo could have made things much more difficult by refusing changes or limiting flexibility. Instead, your team went above and beyond to accommodate us and made the process seamless. It became one less thing we had to worry about during a very overwhelming time. That is saying a lot, especially because we had just come off a cruise with Royal Caribbean International where I didn’t think service could get any better. Yet Alamo truly impressed us. We had also spent a week at The Walt Disney Company properties and were honestly disappointed by the customer service there. In contrast, with Alamo we never once felt like we were just another transaction. Your team demonstrated genuine care and understanding, and it reminded us that great service still matters. We are extremely grateful for how everything was handled. You’ve earned loyal customers in our family, and we will absolutely choose Alamo again in the future.
• GW

  Gary Wilson

  Feb 25, 2026
  4.0
  Nice and easy to pick up and drop off the rental car. Ordered a compact SUV and ended up with a jeep wrangler which was great to get around Florida in. We forgot to get a surpass at the airport so ended up paying $5 per day plus the toll charges which was included in the rental. Would recommend!