Safelite AutoGlass

4.0
509 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Orange Park area, turn to Safelite AutoGlass . Those in central Orange Park or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1415 Kingsley Ave, Safelite AutoGlass Orange Park repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1415 Kingsley Ave, Orange Park, FL
32073, United States

Hours

Reviews

4.0
509 reviews
5 stars
361
4 stars
15
3 stars
13
2 stars
9
1 star
111

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians were frequently described as professional, courteous, and knowledgeable, contributing to a positive customer experience.

Efficiency

Many customers praised the quick and efficient service, with several reviews noting that the work was completed faster than expected.

Communication

While many customers appreciated clear communication from technicians, some reported issues with scheduling and follow-up, indicating a need for improvement in this area.

Quality of Work

Overall, the quality of the windshield installations was well-received, although there were isolated incidents of dissatisfaction regarding incomplete work or damage.

Customer Service

Customer service experiences varied, with some customers highlighting excellent service while others reported significant issues, particularly with responsiveness and handling complaints.
  • EM
    Edward May
    2 days ago
    5.0
    Safelite replaced the cracked windshield and recalibrated systems quickly and efficiently at their Orange Park, FL location. The administrator and technician addressed all issues, answered all questions, and handled the insurance paperwork. Very satisfied and would use them again, but lets hope no more road rocks hit the windshield.
  • VV
    Vickie
    4 days ago
    5.0
    I received exceptional customer service from the lady at the front desk and the technician that replaced my windshield. They were both very friendly and professional and took great care of me. I was in and out within an hour and they provided a fresh hot cup of coffee while I waited.
  • JJ
    Jim
    4 days ago
    1.0
    I need a rear power heated window on my 2016 F150 replaced. This location may provide quality work but you can't get there from here.... Very frustrating trying to contact this location. Website does not answer questions. The AI robot is clueless and hangs up on you when trying to call the number listed for this location. Finally was able to talk to an agent somewhere in a central office and she was limited on what she could provide. I gave her my vin and she gave me a quote the was for aftermarket & OEM replacement. But then I began to ask some questions concerning the details of the repair, materials and such that she could not answer. She did connect me with the store manager and I was finally able to get all my questions answered. I then decided to get it scheduled. I asked to confirm the price for the aftermarket & OEM and requested that the OEM be used. That is when I was told that the price I was quoted previously was not correct. The cost was going to be almost $300 more. After all this I decided to just go ahead and bite the bullet and get it done and over with. So, I scheduled and was given today at 9am. I was told that unless I was called to advise of a delay in getting the OEM windown to plan on being there at 9am today. This morning, I got up early so I could get my morning routine taken care of. Being handicapped, it takes me a couple of hours to get ready for anything. The manager I had talked to gave me the direct phone number for the store, so I tried to call it just to make sure they were ready for me to bring my vehicle. No answer. So, I went anyway and was greated by the person at the front desk and they advised me I was not on the schedule, but scheuled for next week. Talk about being irritated. Safelite used to be great....30years ago. But, now I wonder...there buiness model leaves a lot to be desired. I have found someone else at the recommendation of my service advisor at the dealer and they will come to me and do the repair. I don't have to drive across town in the morning commute traffic that I have not done in more than 20years of being retired. All this automation is hurting our society and everyone is lacking in maintaining basic social skills. Businesses are going to suffer because of it.
  • MP
    Michelle Painter
    Jan 2, 2026
    5.0
    I had a great experience with Safelite for my auto window replacement. The process was smooth from start to finish, the technician was professional and efficient, and the work was done quickly and correctly. Everything was clearly explained, and the final result looks perfect. Highly recommend!
  • PB
    Patrick Bryan
    Dec 31, 2025
    5.0
    Ryan was our technician and he was very kind and courteous the entire time he was here! He stayed in his van and waited for a bit of rain to stop , before he installed our front windshield of our vehicle! Five star service!

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Orange Park offer?

Safelite AutoGlass in Orange Park offers windshield repair and replacement, windshield chip and crack repair, windshield wiper replacement, and vehicle glass repair and replacement for cars, trucks, and vans.

Where is Safelite AutoGlass located in Orange Park?

Safelite AutoGlass is located at 1415 Kingsley Ave, Orange Park, FL 32073, USA.