Gerber Collision & Glass

4.2
180 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Gerber Collision & Glass
1011 Blanding Blvd, Orange Park, FL
32065, United States

Hours

Reviews

4.2
170 reviews
5 stars
116
4 stars
17
3 stars
9
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude interactions and poor communication.

Repair Timeliness

Many customers expressed frustration with delays in repairs and parts ordering, with some waiting weeks longer than expected.

Quality of Work

While several reviews highlighted excellent repair quality and attention to detail, others reported incomplete repairs and issues with the work done.

Communication

Some customers appreciated regular updates on their vehicle's status, while others felt left in the dark about their repairs.
  • TO
    Tia Olson
    Nov 19, 2025
    5.0
    What an amazing experience! From start to finish I was met with kindness, professionalism and clear communication. Their customer service is outstanding. A rare thing to experience in this day and age unfortunately. Extremely thankful for the knowledge and care of all staff and technicians. Donnie specifically was courteous and professional. What a great place! Highly recommend.
  • CG
    C Grondahl
    Oct 20, 2025
    1.0
    They\n Received my truck on the 10th called and told me by the 12th that the parts wouldn't be until 16th, so now we wait, we call them on the 17th and they tell them oops. Now we're waiting on more parts, and your parts won't be until the 21st. All this for a dent in my bumper. My thing is, if you're going to inspect a vehicle, do it right?The first time and make sure you order all the parts that you need.Don't make your customers wait an additional week.Because i'm very grateful and blessed that I can afford a rental car for another week while they finish painting my muffler to install it. Ut oh better get Macco!
  • DP
    Dr. Wizard K. Pendleton
    Oct 18, 2025
    1.0
    Over 2 weeks to prepare an estimate for a small bumper ding on a Ford Maverick. 3 more weeks to repair it. Not like it's a rare, foreign, or unusual car, or has major damage. Unacceptable!!!!!
  • GS
    Gina Seymore
    Jul 28, 2025
    5.0
    We came here to correct our issues created by another location. From the moment we walked in we were greeted promptly and had the issues corrected quickly. Thank you Rick for your time today, we greatly appreciate it ! Highly recommend this location
  • MP
    Matt Pierce
    Jan 25, 2019
    5.0
    Fixed my wife's car like new! Thank you!

Frequently Asked Questions About Gerber Collision & Glass

What types of auto repair services does Gerber Collision & Glass offer?

Gerber Collision & Glass provides services including collision repair, auto body repair, dent removal, bumper repair, windshield replacement, auto glass services, and paintless dent repair.

Where is Gerber Collision & Glass located?

Gerber Collision & Glass is located at 1011 Blanding Blvd, Orange Park, FL 32065, USA.