Business Details
About
RV DealerRV Repair ShopRV Supply Store
General RV is the #1 RV dealer in Florida. Visit our Jacksonville Supercenter and begin your own RV adventure. We offer hundreds of new and used motorhomes, fifth wheels, travel trailers, and campers for sale. Shop our parts store for all your RV parts and accessory needs. Time for service? Schedule an appointment with our friendly and knowledgeable team today by calling 904-458-3005. General RV Jacksonville is conveniently located in Orange Park off I-295, so stop by before your next adventure and see how we can help you make more memories.
Location
Hours
Reviews
4.0
1,633 reviews
5 stars
1,062
4 stars
127
3 stars
58
2 stars
73
1 star
313
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.
Sales Experience
Overall, customers reported positive experiences during the RV purchasing process, noting knowledgeable and non-pushy salespeople.
Service Quality
The service department received high marks for efficiency and professionalism, with several customers expressing satisfaction with repairs and maintenance.
Communication
While many reviews praised communication, some customers reported issues with follow-up and responsiveness, particularly regarding warranty work.
Pricing Concerns
A few customers expressed dissatisfaction with perceived overcharging for parts and services, indicating a need for clearer pricing practices.
- RSRon Smith3 days ago1.0Just saw Liz’s you tube post about one of our veterans buying a coachman unit from y’all. Why would anyone buy anything from you if you can’t take care of a Vet? He buys a new unit and you and the corporation turns your back on him. Shame on all of you.
- GBGene Baker6 days ago5.0I would like to thank Chris, Terrance, Duane and everyone at General RV Orange Park Fl. for doing an amazing job repairing our travel trailer. The amount of concern and care that went into treating us in the professional manner that they exhibited was above and beyond !!! Not only did they fix the problem and keep contact with us every step of the way they made us feel like it was the only problem they had to deal with and we know that is not the case. This dealership does an enormous amount of business and to make a customer feel like our problem was their problem we can not thank them enough!! We will always use them in the future for business and purchases. We also highly recommend the service department for all you repair needs. We just honestly can not be any happier with everyone involved with the whole process!! Thank You so very much!! P.S Mr. Chris Detrick you sir are a gentleman and a blessing to your craft!! Mr. Terrence Blount thank you for keeping us updated. Last but not least Mr. Duane thank you for a timely and complete repair. To the Owners of General Rv you have an awesome staff with these guys out front representing your company . A company is only as good as the people that represent it in any business and these guys are top notch!! Gene and Brenda Baker
- SDSunny DaysNov 17, 20251.0Terrible salespeople at this dealership. Don’t return phone calls or follow up. I was in the process of purchasing an RV and the salesperson just stopped communicating with me. I took my $200k someplace else and spent it.
- TMTammy MusgroveNov 10, 20255.0We were going to buy out RV from someone else then the salesman tried to pull some things over on us. We decided to try general rv in Orange Park. Salesman Brian Roy took good care of us. Upfront and honest. That is how we like to roll. We would like to commend Mr Chris Davis. He was the best.
- GJGloria JamesOct 29, 20255.0I worked with Ed Evans the salesperson as well as the management team, parts team, Marshall who conducted my walkthrough, David Joiner, and the other sales members who help me while Ed was off. I would also mention the friendly receptionist team who were always courteous no matter how many times I called :-). The whole crew there is phenomenal. I'm a newbie to this RV experience and I would like to say that the team there at Orange Park exemplified their mission, being committed to providing my family a lifelong positive experience. Thank you for delivering on your promise of making our dream of RV ownership come true. Thank you, Orange Park General RV for delivering A1 customer service!
Frequently Asked Questions About General RV Center
What are the operating hours for General RV Center in Orange Park?
General RV Center is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
How can I schedule RV service at General RV Center?
You can schedule RV service by calling (904)-458-3005. Note that the Parts Department is closed on Sundays.
What types of RV brands are available at General RV Center?
General RV Center offers a wide range of RV brands including American Coach, Coachmen, Dutchmen, Fleetwood, Forest River, Grand Design, Heartland, Highland Ridge, Holiday Rambler, Keystone, Monaco, Prime Time, Starcraft, Thor Motor Coach, and Tiffin Motorhomes.
What services does General RV Center offer?
Services include RV sales, maintenance, repair, RV parts and accessories, RV finance, insurance, warranty repair, and the "Keep You Camping" program.
What payment options are accepted at General RV Center?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, Travelers Check, and Visa.
Where is General RV Center located and how can I contact them?
General RV Center is located at 1577 Wells Rd, Orange Park, FL 32073. You can reach them at +1-904-458-3000 or email social@generalrv.com.
What nearby gas stations can I visit before or after my visit to General RV Center?
Exxon is a nearby gas station offering fuel, convenience store items, and automotive parts, which could be useful before or after visiting General RV Center.
Are there places to eat or drink near General RV Center?
Yes, nearby options include Domino's Pizza for quick meals, The Lab Bakery & Coffee Bar for bakery and coffee, Crazy Horse Saloon and Locals Pub for bars and nightlife, and UpTown Liquor for beverage purchases.
What nearby beauty and spa services can I access near General RV Center?
Nearby beauty and spa options include Hair by Danielle Nickels, Bleach Please Salon, Sugar Hair Studio, JT Lash Haus, and The Plug Barber Shop for hair, beauty, and tanning services.
What makes General RV Center stand out among RV dealers?
General RV Center is Florida's #1 RV dealer, named a Top 50 RV Dealer by RV Business for 6 years, has over 5000 RVs in stock, nationwide 500 service bays, and is the largest dealer for Prime Time, Fleetwood, Grand Design, and Coachmen brands.