Customer Service
The staff at the Oldsmar location received high praise for their professionalism, friendliness, and willingness to go above and beyond for customers.
Efficiency
Many customers noted the quick and smooth rental process, including prompt pick-up and drop-off services.
Vehicle Condition
While most vehicles were reported as clean and well-maintained, there were some complaints about receiving cars that were not properly cleaned or had issues.
Communication
Several reviews highlighted excellent communication from staff, particularly in coordinating with insurance companies and keeping customers informed.
Mixed Experiences
Despite many positive reviews, there were also reports of inconsistent service and issues with billing and vehicle availability.